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Roto-Rooter Plumbing & Water Cleanup, Akron OH

Address 577 Miami St, Akron, OH
Phone (330) 860-9883
Hours 12:00am-12:00am
Website www.rotorooter.com/akron
Categories Plumber, Drainage Service, Water Damage Restoration Service
Rating 5 19 reviews
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Roto-Rooter Plumbing & Water Cleanup reviews

19
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Terrell
November 02, 2022 12:31 am

Rudi should be a private investigator. I had a leak that was coming from my tub and I couldn’t figure out where it was coming from, so I called Roto router and they sent out Rudi.

He was here for approximately 15 minutes and he found the leak.

If you have a leak in your home and can’t figure out where the leak is coming from.

Call Roto Rooter and ask for the private leak detection specialist Rudi.

Job well done my man!

Vonda
October 23, 2022 4:30 pm

I can get besides myself sometimes. I've been up since am and it's now 5pm. My downstairs basement flooded. I called Roto Rooter and they sent out Rudi.

Words can not explain how patient Rudi was in dealing with me. Even though I did give him a hard time, he remained super professional through out there entire job.

I do not know how he did it but he got my basement completely unclogged and he even cleaned up the entire mess.

If I ever need any plumbing work done. I I'm only dealing with roto rooter and asking for Rudi

Such a blessing

Joy
October 20, 2022 2:55 am

Rudi is a gem just in case you guys are not aware. From start to finish he informed me of the process step by step. I will highly recommend him to all my friends, family, and colleagues. He is a drain master!

Darnell
October 12, 2022 12:49 pm

I just moved into my new home. The cable company didn't clean up after themselves, the AC guy left wires everywhere but Roto Rooter.

They have a true professional my tech was Rudi and he really knows how to talk.

He explained things to me which I could comprehend. I felt he was being honest he looked me dead in the eyes the entire time we were talking and he had a firm handshake.

More importantly he cleaned up after himself without being told.

Mad respect for Rudi he is a hard worker. If you're reading this ask for Rudi when you call Roto Rooter.

He under promised but completely OVER DELIVERED!

I would give him 10 stars if I could.

patty
October 11, 2022 2:07 am

Immediate response from Rudi in the middle of the night when we had a plumbing/toilet crisis on a holiday weekend with guests in our home. He was at our house in 20 minutes and fixed the problem and identified additional issues that will need addressed. He returned in the afternoon to help us with a follow up problem. Very professional. Thank you Rudi

aniyah
October 09, 2022 4:08 pm

My drain in the basement was clogged Rudi came out and fixed it. As a women with a small child Rudi made us feel super comfortable. I will definitely recommend Roto Rooter to all my family and friends

darsean
September 28, 2022 12:55 pm

I had a toilet back up. So I called Roto router. They sent Rudi out and he did a very good job explaining things.

He explained things in a very simple way that I understood and felt comfortable with him doing the work.

Highly recommend very impressed with Rudi. Very personable my mom was over and also enjoyed his company.

Amanda
September 28, 2022 9:51 am

Rudi came out super friendly guy. My toilet had a leak at the turn off switch Rudi replaced my turn off switch and also replaced the line to it.

He was super quick and really honest. I thought my tub was draining slow but he pointed out to me that it wasn’t at all.

If you have any problems call Roto Rooter and ask for Rudi he is the man.

Carol
September 27, 2022 2:24 pm

Before and after picture of our kitchen sink stack! Rudi took care of everything! This man needs a raise, bonus or both! Very nice gentleman, explained everything in full detail and worked his tail off for hours! I highly recommend.just ask for Rudi! So happy to have my kitchen sink back!

Mallory
September 26, 2022 6:48 am

Matthew was punctual and polite. He is very knowledgeable and explained everything that he would be doing and gave me updates throughout the process. He also told me about some weekly/monthly maintenance things I can be doing to help my drains. Roto-Rooter is always my first call for plumbing!

Robert
September 26, 2022 6:47 am

Rudi Mwonyonyi came out for a drain backup service call and was professional, upfront and very personable. He talked me through my options and provided same day service to clear my backup. He also provided an estimate for further repairs to hopefully prevent any future recurrence. I was pleased with the estimate and have scheduled the additional service as well. I can't speak for everyone on the roto rooter team as I only interacted with Rudi but he was GREAT! I highly recommend giving him a call for your plumbing needs

Robbert
September 17, 2022 4:40 am

When Rudy showed up to find out what was going on, we explained to him the situation and without any hesitation, made the suggestion of having Kevin come out with his hydro blaster. The two of them worked diligently until the issue was resolved. Their professionalism and courtesy was impeccable!

Tchelo
September 14, 2022 9:45 pm

I had a back up in my basement I called Roto Rooter and they sent out Rudi. Rudi gave me several options to fix the problem and He fixed it….

I tried to fix it myself but sometimes you just need to swallow your pride and call the professionals. Rudi is the man with a plan!

Crystal
September 14, 2022 3:50 pm

If you need a plumber, call roto-rooter, and ASK FOR RUDI! Rudi was the 3rd plumber out for me this week (old house and pipes). The first 3 plumbers (first time I called 2 showed up for the job) did not catch all my leaks, but Rudi sure did! Rudi was very detail oriented and took time investing in my plumbing issues to assure that everything was not leaking! I highly recommend Rudi and would advise if anyone has any trouble with their plumbing to give Roto-Rooter a call and ask for Rudi!

Jon
September 12, 2022 5:51 am

Tim Kowalski was the plumber that provided service for me. He showed up within an hour of my initial service call. He was extremely professional and knowledgeable. Very informed and was able to explain the issue in a way that I could understand. Excellent experience and I would highly recommend having Tim Kowalski provide service. For all future issues I will be requesting his expertise from Roto-Rooter!

Anthony
September 04, 2022 2:03 pm

I had a back up in my basement so I called Roto Rooter they sent out Rudi he did an amazing job. He even cleaned up after himself.

Very professional and super polite better customer service than Chick-fil-A

Scott
August 24, 2022 5:44 pm

Rudi was our service provider, and I have to say he was BEYOND professional and the nicest person I've dealt with. I will not only recommend this company but I will refer everyone I know to ask for Rudi!

Sandy
August 20, 2022 1:12 pm

My husband bought a snake from Home Depot to fix are back up in the basement but it didn’t work. I told him to call a real plumber but he wouldn’t listen.

So I called Roto Rooter myself they sent out the friendliest and smartest guy on earth Rudi and he fixed our problem.

Im so glad to get my kitchen back thank you again Rudi & Roto Rooter.

Tami
August 19, 2022 9:11 pm

Rudy was very professional and courteous and patient took the time to explain in layman's terms the situation overall was just pleasant to talk to and it was above average five stars for sure customer service

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