Santo's Italian Restaurant, Cleveland OH

Love the food was absolutely delicious! Also the service staff were very nice and attentive. Will definitely come here again for some more pasta.

Was passing through and got in late on a Saturday but they were still open around 9. Had low expectations since it was in a strip mall, but everything was good - ravioli, rigatoni, bread and salads! And we'll priced as well!

The help is always friendly and prompt. The bread, pasta tomato sauce, and salads are yummy. Management is doing everything right!

Tony has a great reputation for serving the best. And he's keeping it going. Love this place.

First, I will say the staff is always generally friendly, and the place is clean.

Other than that, this place is overrated.

Sometimes you'll get a good batch of soup from them.

The salads are always gas station caliber in terms of lettuce/toppings. They're piddly and taste like nothing.

Their made in-house noodles are always awful. Always.

They're always undercooked or doughy/stuck together, and overall just not great. If you ask for something they get out of a box, it usually works out much better.

But, it's an Italian restaurant that is like "ooo we're authentic and make our own noodles" so uh.

The rave reviews and cult following locally come from clueless older people that have never left the state of Ohio and don't know what real Italian food is supposed to be like.

Go to Olive Garden. It's like 5 minutes away, and is more consistent.

With endless breadsticks.

For less money.

Either way, your food is being tossed together by low paid teens.

Have been attending their wine dinners and the food is usually very good. It is a good value for the price and you get valuable wine information as well as a chance to purchase after you have tasted. It is a friendly family atmosphere and the staff goes out of their way to ensure that your dining experience is a very enjoyable one.

Absolutely my favorite Italian resturant around here! There is something for everyone! Handmade pasta and homemade bread is amazing!

This was most BLAND NON FLAVOR food I have ever had. I was so disappointed. The service and atmosphere was great though!

About a month ago picked up lasagna and veal parm. Sauce was burnt and scrapped from bottom of pan. Took back and received gift cert for the bad meal.
Tried again tonight but with white pizza. It looked like it was sitting on the shelf all day waiting for pick up. So unappetizing. Taking balance of gift cert back and telling Santos to learn how to make good food.again.

Lost customer!

My husband and I decided to try this place the other evening. We ordered Cheese Raviolis with meatballs. I ordered a diet soda, and my husband ordered a decaf coffee. The salad first came out and was lacking dressing and there was nothing special about a basic salad with 2 cherry tomatoes, 1 cucumber slice. We asked her to please bring us some dressing. That never came! We waited for our order about 1/2 hour and the place was not busy at all. The meal came and the women assured me that these were homemade from scratch there. Well not only were they not made from scratch, but the centers were frozen, and the dough was so al dente that it was not edible. The meatballs were cold in the center. The sauce was plain acid. Honestly, I have no idea how this place has ever stayed in business. The women took the meal away as we explained and showed her that it was not even cooked and obviously not made from scratch. She then gives us a bill of $16.00. I was like, what is this for? She said, since you ate the small salad (which we split because I had weight loss surgery) and ordered a diet coke and a decaf coffee this was the charge. I couldn't believe it. We did not even drink the soda and coffee. The coffee was like mud. We will NEVER BE BACK AGAIN! Terrible food, terrible service!

This restaurant is kid friendly and my waitress Bev was very attentive with excellent customer service. I enjoyed my meal, baked Cod with homemade fries. I am going to return for another visit ️.

A bit confused with the positive reviews. The person taking my order was very short. I moved on and drove 20 minutes to pick it up. They seemed a bit flustered. This is what the eggplant Parmesan looks like. Poor service, poor presentation, overall bad food and experience. First and last for me.

You have to try their eggplants! If you are a vegan, this is the perfect dining place for you. They also have affordable prices.

This use to be our favorite spot when heading towards the airport. Stopped in Wednesday night around 8pm and had the worse meals There were 4 of us. Two of us ordered ravioli and it was watered down with no taste.it almost like they did not drain the water. Inedible! My wife ordered a pasta in a cream sauce and it was very watery.no flavor! The waitress was great but the manager was not. They took the pasta with cream sauce off our bill and it was still $85 plus tip. That meal was not worth $20 and we will not go back. So sad use to love this place. On a side note, salad, soup and bread were satisfactory.

Best Italian I've had in a long time. I had eggplant and had enough to eat for three nights.