Sapporo Sushi Factory, Westerville OH

Thier customer service was way below under par, I went in to place a big order of sushi roll worth over $100 and requested to place it in a party tray. They were gonna charge me $5 for it, I asked if they can waive it given the amount I am ordering and still no, so they rather lose a big order than lose $5, now that is really penny pinching

The food was decent. Service was great. Looks and feels like a family operated. Will take a few more trips to make a final decision.

This place is so cute. Presentation is immaculate and the food is delicious! We will be back!? I had the edemamme Dinner Set C which was amazing.

I told the man that I could not eat raw fish and that I want something cooked. I began asking him what was raw and what was not and he was very frustrated. He watched me order this very raw sushi and said nothing. It comes to the table and I explain to him sir I cannot have raw fish. He then says no charge you can have it to which I say I'm not going to eat it anyways because I just cannot have raw fish and he takes the rest of our order and comes back to the table and ask me if I wanted a to go tray for the raw fish I say no because I'm not going to consume this and he demands that I pay for this food. Long story short my ID was on a napkin that he saw nothing else covering it and he throws away my ID of course I don't have any footage of this because I didn't start recording until after this man became very irate and I have no way of having proof that he did this but he did, I also have his name which I will be posting soon. He was rude to us from the moment we walked in there but as young black women we are used to this and I was willing to give him a pass but what happened was absolutely crazy. I recommend going somewhere else.

Small family-owned sushi restaurant with other Japanese dishes. Great food and friendly staff. My favorite sushi spot in central Ohio.

We go here at least twice our more a month and the food has consistently been great!

What I particularly like is the sushi, fried rice, crab Rangoon and hot & sour soup.

So, I went here a few times years back and for some reason hadn't been back until my wife went again recently and insisted we go. We have been back 3 times since in the last month and a half. Great service, small staff who works really hard to insure you are having a nice experience. The rolls and nigiri are top shelf. Really nice surprise to find this little gem again after all these years. Will be back.regularly)

This place has THE BEST sushi! It’s so fresh and i am never disappointed with what I get! The potstickers, fried vegetables/seafood, and the noodles are also amazing!
They always have a Thai tea that is to DIE for!

Eh~ it's ok.nothing ordinary. Some of the food are over priced for the portion. Experienced it for one time is enough, I wouldn't go back there for the second time.

Always a fantastic meal. Sushi (NIGIRI!), salads (papaya salad is EXCELLENT), soups. 5 stars Every time!