Sawmill Building Systems, Mentor OH

Ordered hinges that were suppose to be a specific Brand name that was posted on their website. They sent me something else. Tried to get my money back for a return and they wanted me to pay a 20% restocking fee and delivery charge that is clearing their mistake. Found out this is a drop ship website not a distribtor. They make money just for taking an order and what they post they have no clue what is shipped. He couldnt even tell me what the packaging looked like. Then became rude and started laughing at me. Buyer beware what they say they sell they dont send you exactly that! Waste of money and time.

I don't get some of the negative reviews here.but at least for me these guys get my highest marks. Excellent communication, fair prices, and best of all they helped me get Simpson products that I was unable to obtain locally. I will definitely be shopping again. THANK YOU!

I've ordered items from them the last 3 months running. I get exactly what I ordered, good quality items and they are delivered pretty quickly. Thanks!