Shafer's Truck & RV Sales LLC, Delta OH

Bought a truck from these people, they said they checked it out and it was good. Fuel gauge did not work, ac did not work and it shut down on me due to the fact someone cleared the codes on it so it would run for a while. After getting it checked out the dpf filters were so bad there’s no way it just now was having problems. There are a few other suspect problems but the engine seems sound. Windshields had to be replaced so before I even ran my 1st load I’ve spent 4500.00

They are a keystone service company. I called them to get a claim started because the work couldn’t be done there at their service department but all they had to do was look at it, and send pictures to Keystone to get my claim going and they totally refused to even do that. That was Doug Schaffer who totally refused to do that. Good luck getting your RV service at this place. I would highly recommend looking somewhere else if you’re going to buy an RV.

Had my hitch installed there, can't wait to buy a camper! Comical service dept. Lots of good camping supplies available.

Very Nice people but be ready to get lost looking for it. (Not really, just out in the beautiful boonies!)

Although they have a nice selection of vehicles and the people who work here are nice, we had a mediocre experience with the vehicle we rented. I would encourage renters to ask and double ask about cleanliness, particularly in a COVID world. We found an old comb & kitchenware from a previous renter, jelly on the ceiling, and lots of dirt and hair in cracks on the floor. I have no idea if they disinfected the vehicle prior to renting it but I do know they didn't do a detailed cleaning. Also, and maybe this is obvious to more experienced RV renters, our 2006 rental had various things falling apart and not working. Among other things, the lock on the back outside storage compartment didn't work (I failed to check this before leaving) and the side view mirror bounced out of place quite often while driving down the road. Just know that they rent "as is" and it's up to you to figure out what that means for each particular vehicle. Finally, and this was the most disappointing, when I emailed about these items, no one followed up. We probably won't rent from here again. I'd like to support business that practice good customer service and offer high quality products.

Terry Shafer is a major crook. Beware. He Drastically misrepresented a Peterbilt and to top it off he don’t care. He knew we were driving it home 1000 miles, he failed to mention the engine don’t have any oil pressure. He failed to mention most of the lights don’t work. He failed to mention a lot of negative things about the truck. He also had it falsely advertised with a different engine, and way different miles than it actually has. Beware. Beware. Beware

We drove 1900 miles to purchase a Keystone Springdale travel trailer from here. Everyone was so nice and extremely helpful. Todd is a fantastic guy! The lady that handheld our paperwork and the guy that installed our hitch were both amazing! I'd recommend this place to anyone!
Thank you guys so much!

I bought a fastway wieght distribution hitch and the shank that came with the kit was not a low enough drop for my stock 2500hd. I bought the kit from them. I called asking for a shank that would get me 4" lower I told them the one that came with the kit didn't work on my truck and the lady told me it would and I wish I was offered the kit without the shank that was cheaper and I could buy the one I needed for my truck. They immediately went on the defense saying I was doing it wrong didn't know what I was talking i should've told the lady I had a jacked up truck, (I don't its factory Chevy sits higher up), and there is no kit without a shank. There's a part number on the box they sold me for a kit with NO shank. Anyway I went to Circle K in Pettisville and he had what I needed for cheaper. I give him 5 stars

I was quote a price for a 2019 Renegade Veracruz on a Monday and was told that was their best price. By Sat.it was listed on RVTrader for $7500 less than what i was quoted. Never received an email, a phone call, nothing. Not reputable in my opinion.

Very down to earth people, the owner took his time spent 1/2 day with us, answered all our questions. We felt no pressure to purchase. His son walked us through after the sale, was very helpful and again answered all our questions. Would recommend this dealer to anyone.

Had my rv there with a appointment to get two things fix and they didn't do anything and it was in the same place were I had to park it and it sat there for week

An excellent buying experience. No games, the lowest price we found nationwide, only $100 dealer prep fee (for the temporary license), high profit dealer add-ons were never offered, and the Winnebago Travato was delivered spotlessly clean with everything in working order. Paperwork took about 10 minutes. We were also impressed by the thorough pre-delivery inspection and orientation prior to taking delivery. HIGHLY recommended.

Tom and LeAnn
Hurricane, UT

No nonsense dealer. Lowest price in the country was quoted to me as the first price over the phone. Promised no BS fees added and I flew there and picked it up as promised. Had some issues w the dinnette table and they shipped me a new one on warranty. I can't recommend them enough. I have bought many dozens of vehicles in my life and I prefer not to buy new because I prefer to buy private due to the Bs games dealers play. Shafer's played no games. A+

So far so good I will be buying a truck there probably tomorrow seems to have the typical sense of urgency sales tactic most sales people use but I believe it is worth checking out they have some very decent Vehicles there