Sheetz, Brooklyn OH

This sheetz is by far the best! Not only is there amazing food but the staff always leave you with a smile. This sheetz has a super charger for teslas, it's always clean and never had a problem. It's great to charge and have a bite to eat! Even watch the train go by. Today this morning Christmas Eve, the employees were all smiles! Like ur working on Christmas eve and happy and thankful to be there and it shows. Thank you sheetz for making the environment not just great for employees but for customers too!

If you come in on the right night you might actually have decent service, but when the one male manager is there at night he will yell “MINIMUM 45 MINUTE WAIT! ” The second you finish placing your order, even if you’re the only person in the store. And he isn’t kidding, I’ve had to wait over an HOUR for my food before for no reason! While that manager is busy flirting with the female employees instead of preparing anything for the waiting customers. 10000% would not recommend coming to this location until they either reprimand that garbage manager or fire him. Take your business down the street to the new location if you want some sheetz.

Manager kevin when confronted with a 45 minute wait time on two drinks that don’t take very long was extremely rude to us.he didn’t even have the decency to let us know there was going to be a wait.he took my payment right away and the only compensation was some free drink coupons. 2 of them to be exact and tried to correct my boyfriend on his tone with him when drinks like that shouldn’t take 45 minutes.do not come here if you want to wait that long for a simple order! Drinks were also melted and seemed to have been sitting out!

Probably not the best idea to stand around and do literally nothing when you have multiple people waiting on orders. The sheer level on incompetency is astounding.

Ordered a chicken slider and took 20 minutes of waiting! Wasn't really busy as well. Manager said only a couple of minutes. Food was cold. Unacceptable

Never would I ever go back here again. Waited 45 minutes for my food because they “bumped” it was ridiculous all I got was the app sampler. And I paid for two sauces and got neither of them which was ridiculous the workers were rude also!

I love the way they handled the veterans for veterans Day they were courteous helpful good service in not mean

1 car ahead of us in the drive through and they said 50 minutes. Just went to get a can of chew absolutely ridiculous and the tenant was extremely rude and unprofessional. If I could give 0 stars I would.

Check your food order. Ordered a whole sub, fries, & Jalapeño ranch. Never got the jalapeño ranch and only received half a sub.

The employees at this Sheetz are the absolute best. Kind and courteous. Very friendly behind the counter. While i was eating my burrito and fries another employee asked me how everything was. I've never experienced this level of service at a Sheetz before, but i hope other locations can try to reach the bar they have set. The crew working here on 10/11/2023 deserve special recognition for outstanding job performance. The food was great too ;)

Only leaving g a review because I see so many negatives. I just had my one and only ever experience here at 3am on a Sat-Sun morning and it went very smoothly despite a long line of drunks. Can't comment on their overall effectiveness but I got in and out efficiently.

I come to this Sheetz often for gas, snacks, and drinks, and I've never had a bad experience, the employees are always professional and kind to me. Tonight I ordered food for the first time online to pick up at this location, I was nervous because I've never ordered food from here before tbh. HOWEVER, the salad that I ordered was made exactly as I requested online, it was ready right when I arrived, and the gentleman at the register that checked me out was so friendly. An extra big thank you to Crystal for making my salad perfectly, it was delicious! Will definitely return again!

There's a lot going on at this gas station. They have gas pumps, diesel pumps, flex fuel and Tesla chargers. Have pop, beer, soda & all kinds of snacks. Also have ready to go food and order up food. The bathrooms were clean when I was there. Service was good while I was there.

They're not all the same, they're really not.

If you appreciate a clean dining area and cool staff than stop in and see for yourself.

I've always called this location "sticky floors". Lobby smelled like pee the last time I went.

Why don't you stop passing the reviews off for further review and take some action. I used to come here all the time but not any more. The place is disgusting all the time, and the past 3 times I've came thru my order was wrong, and the food tasted like it had been sitting under heat lamps for a long time, stale and gross! Maybe you should stick to gas only until you find some people who take pride in their place of employment. Your management at this location needs retraining, specifically how and when and what to order. When you find your shelves and coolers empty, there's a problem! I have yet to come in and see all of the coolers stocked, there's ALWAYS big sections missing. The employees are too busy talking and laughing amongst themselves to help customers or prepare the food properly. I cant believe I paid $8 for the supposed "premium " app samler 6 pieces of old, heat lamps warmed, stale appetizers. And did the same thing to my friend right after. This is a prime location and has the potential to make so much money, however, if nothing changes and management does not step up, they are going to lose Even MORE customers and eventually run it into the ground.

What a mess, empty and dirty. Bathroom garbage overflowing as well. Must not check up on their Ohio stores.

This Sheetzis is large and busy most of the time, so management and staff must be on the same page to work successfully. Especially keeping fully stock items other than beverages. Customer service was ok