sigmaTec Automotive, Hilliard OH

Had my wheel bearings and CVT fluid replaced and had a great experience. Well priced and great customer service. Was as easy as can be.

I called on a Monday and got a appt on a Friday. When I went to drop my car off they didn’t have my name down but took me in anyways. They called me and gave me a quote for the costs of repair. The guy on the phone happily broke down the costs of everything for me answering any questions I had and why the quote was that amount which was nice. I called back with an additional question due to something I found when doing my own research and he was very nice and willing to explain why what I found online was incorrect and made me feel like they were doing the right thing. It is very nice they take the time to make you feel comfortable by answering your questions. Some other places seem so annoyed when you ask them to break down the costs or have any additional questions but they did not.

Long story short, SigmaTec saved me $580!

At another shop across town, I was quoted $1100 for front brakes. When they couldn’t answer questions, I was suspicious, and called SigmaTec on a family recommendation. ZB at SigmaTec told me, passionately and reassuringly, that I was being ripped off. On the phone, he gave me a much more reasonable estimate for free. I made an appointment that day.

After SigmaTec looked at my car, ZB walked through the other guys’ invoice, pointing out some crazy charges I would’ve paid, for parts I didn’t need. ZB’s final price was right in line with what I originally expected — about $500. They had it finished in a day!

It’s been a week since the repairs and everything is top-notch perfect.

What’s more: I told him I’d pick it up after work, and I was running a little late. He thoughtfully called me to make sure that I was okay, that I was still coming in, becuase they’re closed on the weekends and he didn’t want me to have to wait until Monday.

I probably shouldn’t share this last part, but they’re right down the road from Columbus Humane. I told my friend at the shelter that I was getting work done nearby, and she said “Oh, we love him. He almost never charges us… Even though we try to pay him! ”

This guy’s out here quietly fixing animal rescue cars for free. If that doesn’t tell you something, I don’t know what will. There’s still some good people out there.

I asked them to diagnose my cooling system TWICE. The first time, they cannot found anything and told me everything looks good. The second time, my coolent has boiled just in front of their shop. The mechanic just told me they tighten some pipes and refilled coolent for me.

NOW, 1 months later, my car has serious cooling issue and cannot drive more then 3 minutes.

I cannot trust them anymore. BTW, when I change my front control arms, the quoted price was $6xx. But when I picked my car up, they charged me $1100 because they said rotors need to be replaced as well, so they did WITHOUT ANY UPDATING TO ME at all. The answer is `we should do that in usual, I don't know why we didn't tell you`

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Reply to owner, I made phone call to you for appointment, and you told me when is good for you to check my car.

I cannot answer my phone due to the service in my office is really really weak. What can I do for that? You won't serve any person with bad phone connection? I give you callback once I found your voice mail. And what about the notification of the additional $500 bill? Voicemail can approve that I NEVER GOT YOUR PHONECALL FOR THAT! You buddy told me he is new there. He is not sure what is going on. I forgive him and pay the amout, not happy with that?

You never saw my car overheated? Really? I took a photo infront of your shop, with leaking and steaming cooleant.

I had sigmaTec install a set of lowering springs on my Genesis, and they did a great job. Very fair pricing, the people were great to communicate with, and they had the job completed in the timeframe promised. I would not hesitate to go back again. Recommended!

I did pre-purchase inspection there. Very nice, knowledgeable, and professional people. I definitely recommend this business and I would give more than 5 stars if I could.

We have used Sigma Tech for 9 years and have nothing but great things to say about them. They do great work and are as honest as they come. If your looking for a mechanic I would look no further.

We have all of our vehicles serviced here. They've done lots of work for us and everytime a great job with reasonable prices. They most recently installed a new engine on my son's Subaru Legacy. They did a great job finding us the best used engine at a price (including installation) that beats buying another car during the current overpriced used car frenzy.

I've been going to SigmaTec for almost 20 years and have recommended them to dozens of friends. Always quick and honest work at a very reasonable price.

Best shop in town. They work on all makes and models, but if you have a Subaru then they are the guys for the job. I would trust them over a Subaru dealership any day. Especially if you own a WRX/STi. I have had the dealership mess things up on my WRX before and they have corrected it without any issue. I could not say enough good things about this shop and the people that work there. I recommend them to all my friends and family.

I am long time customer of SigmaTec. The team there is excellent. Highly knowledgeable and their repairs are done right. They stand behind their work and go above and beyond to help. I can't say enough good things about them. They are awesome.