SmartStop Self Storage, Sidney OH

I would like to thank Smart Stop Self Storage! Because of them I am able to have a safe secure and very clean space for my valuable items. Also they were very helpful with providing me with the most loyalty and respect! Thanks again!

Chelsea was very friendly, explained everything in detail and patient with my questions. Would absolutely,
Highly recommend, her and her facilty to friends!

Shelby was very helpful and informative. She was very thorough with the information. Very polite. Will recommend

Chelsea explained everything about the storage units and showed us a couple so we had a better image of what we needed. She went above and beyond to help us. Thank you

Had a great experience. Being able to make reservations online is convenient. Chelsea was helpful and easy to work with.

The employee Chelsea was such a nice opening experience for us. Super kind, very helpful and loved her attitude at the office. Will be seeing her again!

Wonderful storage facility. Staff courteous and property very secure and clean. We’d rent here again.
Thank you!

They are definitely a rip off. Was late making a payment and was charged $150 for late fees. For sure won't use their facility again

Chelsea was amazing. I called to ask questions about a couple of things and she answered everything i needed to know. I definitely will be storing my stuff with you guys.

Front desk is very helpful and she was super nice! Place is clean and reasonably priced also.

Chris was very professional and pleasant. Great assistance in picking out the correct size unit needed. Recommend! Thank you Chris. Kjt Properties Management & Leasing, LLC

The manager is very kind and polite. The rates are very reasonable with the security that is provided. The spaces are very clean and well maintained.

Chelsea/Emma
Two of the best employees I have dealt with in a long time. Both went beyond their responsibilities, and assisted myself in various ways. Took me to see the storage unit, dealt with my seemingly “7000” questions, both with absolute patience and kindness.
Could not ask for better customer service! Great employees, but more importantly, just both great people!
Thanks for the incredible customer service!
BH

Constantly raising the price of rent. Been a customer for 7 years. Cannot wait to clear it out and be done Raise prices, change management all the time, recently required everyone to change and replace a lock with one of theirs.

Very nice and clean office. Chelsea was very professional and knowledgeable and answered all my questions and helped me to decide on what size unit I will need when I'm ready! I'll definitely be doing business with Chelsea in the near future!

I had a very nice experience getting all set up with a storage unit. Saw my unit it’s very clean and nice! I highly recommend them to anyone that needs a storage unit! A+

Awesome staff! Chelsea was very friendly! I would definitely recommend this place to anyone.

Staff was very friendly and access is gated with a code. No issues so far and they have some very big rentals available.

Great place to store items, great prices and Emma was such a big help to get the right size storage.