Snap Fitness, Columbus OH

I would like to register at this place but every time I come it is closed, even though I come during the hours indicated on the signs, I cannot enter.

Your money would be better spent at the Esporta down the road. It is much nicer and costs 1/3rd less than this place. Sadly, Snap in Clintonville is usually dirty, only has cleaning supplies half the time to even wipe equipment down, many of the treadmills and machines are often out of order, and the TVs do not even work. The key cards often stop working randomly. There are also cockroaches. The bathrooms are not cleaned. Those things may be because of the Mexican restaurant next door but they are still problems. These are not normal issues you have at any gym. They are much worse. The man who works there is not the most helpful with these problems. He is borderline rude. The defensive responses to legitimate negative reviews tell you all you need to know. I switched to Esporta and have not looked back.

I wouldn’t recommend this gym, sadly they work with a so-called collection agency in Florida that is known for being verbally abusive, lying and threatening previous snap fitness customers. The owner is well aware of this since he pays this company.

I want to preface that my grievance isn’t with the fact that my payment went to collection but the fact that this so-called collections agency that called private, no introduction or name, lied, threatened me with legal action, and was verbally abusive.

Sadly this reflects snapfitness as a business since they are aware of the complaints and yet still provide money to whom I would assume is some man working alone in Florida. Ohio has laws that protects Individuals from abusive debt collectors so I could only imagine why someone might outsource a collection agency.

I've been trying to cancel my membership with them for MONTHS. I completed the paperwork and turned it in in October. It is now July and they are still charging me. I have had to go to my bank and dispute charges several times. I've called. I've emailed. And yet they continue to charge me every month. Oh, they have also refused to refund me the money. Terrible terrible customer service. If you live in Clintonville go to Spark Society instead. They have more space, better equipment, are also open 24/7 and actually have customer service.

Good gym, had all the equipment that I need. I do deadlift squats bench press all with free weights. Wasn't crowded when I was there Monday evening. The few people that were there were very considerate of each other. I wish the colors of the gym were brighter it's all black. I prefer bright spaces but so many gems go for this really dark motif. They could use some more plates for their freeways but there happened to be enough that night for those of us who are there. If there were one other person using the barbells there would not have been enough plates.

Best gym ever. No frills, open 24-7, never unpleasantly crowded (even at peak times), has all of the equipment you need for a workout.