Soccer Village, West Chester Township OH

Had a great experience. Nick at the Westchester store was very helpful with our selection of shoes for my son.

Poor customer service. Poor team spirit among staff. We had an employee who was not well versed on product knowledge.but he was trying. His coworkers did not offer to help him or us. Ill shop online before I go back. Specialty stores should excel at customer service the West Chester location does not. I went back a second time and had the same result.

Everyone has always been so helpful. Purchased a Chelsea jersey from here for my daughter to wear to Stamford Bridge in London and the people that work for Chelsea FC were impressed by it, it wasn’t a design that they sell in the UK. Definitely felt like I earned some cool mom points on that one.

We were greeted at the door. Nick helped us find the prefect cleats for our five year old with lots of patience as we tried on many shoes and many sizes. The prices were great too.

Had a great experience here the other night. Nick was very professional and took time to help us out with our soccer needs. Place was busy as expected for the tax free weekend and he took it all in stride. We enjoy our time shopping at this store for our needs.

Very helpful and courteous staff, Nick helped us find the right pair for cleats for my son, couldn't find the color we wanted, so had another store that had it, directly ship it to us.

Only issue is that as a LFC parent to 2 girls, I would live to see more apparel. Mainly jackets/coats. They had plenty of polo shirts for men and women. Would like to see other options like I saw for Cincinnati United and some other teams. Would love to see some camo patterns (digital camo). I would buy one of each item if they had those type of patterns for LFC. Staff was great and very helpful. I will be returning again and again for most if not all of our soccer needs.

My son and I have been in twice in the past two days. Must have called the store at least 10 times in the past three day. They were amazing, they heard me and were ready to help. They were so kind to wait for my 12yr old to count his money to buy this jersey and they applied our discount. Thank you. Thank you. The service from 5 years ago to now has improved tremendously. You were Angels to my young man. AND to the man in line behind my son, thank you, thank you for being patient. We will be back for every occasion!