Soma, Cincinnati OH

Came in today 8/6/2022 around 1pm. I want to make sure I let the managers know who I was dealing with cause I didn't catch the names of the 3 employees but this is EXACTLY what customer service should be about! It's so nice to walk into a store and be treated like you matter. Also, I knew I was wearing the wrong size bras for quite awhile, they measured me and my new bras feel amazing. Great job girls!

The staff is absolutely amazing. It's a little on the pricey side but not out of line with the service they provide. Count me in as a happy, satisfied customer.

Shopped at Soma for the first time in hopes I’d find some bras that actually fit properly. Sara (h) helped me achieve that! She went above and beyond to make sure I had bras that helped me in the areas my regular bras were lacking. I don’t think I can go anywhere else after this!

Soma gets five stars because their bras and their staff are amazing. The staff are patient and friendly and are always able to find what I'm looking for. I went in just for a fitting a few years ago and walked out with properly sized bras that were the most comfortable I'd ever worn. I don't buy bras anywhere else now. I love this store!

Randy was extremely helpful and so genuine. She did beyond her job to help me and my mother find the perfect bra. Every employee was so nice and helpful. Highly recommend!

I had such an AMAZING experience at Soma. I recently had a breast reduction surgery and this was my first time being sized. The employees were so patient and kind. They made this experience very special. I visited the store on 5/15/21 between the hours of 2-4pm. Thank you so much ladies.

Visited for the 1st time a couple months ago, store was closing in less than 30mins. Store mgr greeted my daughter & I at the door and politely explained they were closing earlier (due to covid) and they had to be closed by 7p, and was interested in helping us find what we needed but they had to close at 7p due to hour restrictions (due to covid). Not only was the manager training a new hire, but she was VERY attentive to our needs, in fitting both of us, and bringing several suggestions and sizes into the fitting room. It's been a LONG time since I've seen Customer Service this Excellent. The manager gained a new customer with her expertise and great service. Will definitely be shopping here again.

Thank you Randy at Soma for the best bra shopping experience ever. Went in to be resized and exchange some things I previously purchased and Randy helped without skipping a beat! WOW fantastic customer service and so appreciated. I have been singing her praises to anyone who will listen. In Fact everyone who was working that day was awesome! So friendly and made my experience effortless.

My visit was good, I found some of the things I needed on sale. The ladies in the store were very helpful & pleasant.