Speedway, Columbus OH

Around 11 pm I came in the store because I do not like authorizations hold fees and there was a rude cashier named: Michaela B.was extremely rude for no reason at all.

I had a hard time seeing the pump it looked like a two but cashier said twelve in a rude manner. It appeared the cashier, became mad at me for saying I thought it was a two instead. The cashier tone change immediately. And I explained I couldn’t see the number and to stop getting smart and how rude the tone has become.

But the cashier wanted to have the last word and I allowed it. Because I had to be the mature one. But the cashier continued extremely disrespectful and rude. Such as saying things “ Like it’s not that serious, and constantly saying something after I speak, because I say I was going to be the bigger person.

The cashier continued until I was silent and walked out the store. It felt as if the cashier was looking for an argument and it seemed like cashier was extremely upset from the moment I came in the store.

I’m going to follow up with Management and cooperate tomorrow morning.
I definitely can tell the cashier hate the job and wasn’t having a great night. Can you please train on customer service.

This location was a dump, 20% of the pumps were non functional. The pumps themselves are slow and worn down with lots of graffiti and carvings. The scanner on my pump didn't work as well. I definitely will avoid this speedway in the future.

I went in to put 50.00 on my pre pay gas card and cashier apparently added 10.74 to my bill without my consent and now I store line is busy.

Stop advertising "24hrs" when the doors are locked in the middle of the night. Appreciate y'all wasting my time.