Splash & Dash Car Wash & Coin Laundromat, West Chester Township OH

Cleanest 24/7 laundromat in the area. Only downside is the $30 hold for using your debit card for the washer and then the dryer.

The place was very clean, from the washers and dryers to the floors and the bathrooms. Plus, it's 24 hrs, you can pay with a laundry card, credit card or by using your phone. ALSO, be sure to read the instructions on how to start the washers. Of course, I did not and didn't understand why I could not get the washer to come on. I eventually did after reading the instructions once again. At any rate, when I couldn't get the washer to turn on, I reached out on Facebook messenger, trying to find out why it wasn't working. (Definitely user error on my part.), I left a message, and before I knew it, some woman named Tracy had responded back. She was very professional and explained how the washers worked. I thanked for her quick response. Later, as I was folding my clothes, some woman came in and was making sure the place was nice and clean. We started chatting. That's when I found out it was the same person I had messaged earlier. Tracy. She was just as sweet as she was on the reply back to me on messenger. ****IF YOU HAVE ANY ISSUES WITH THE EQUIPMENT OR PAYMENT, PLEASE READ**** At the front desk, there are business cards. They provide a phone number and 2 different email addresses you can use. Or just get on messenger like I did, and someone will be there to help. I definitely give this place 5 stars!

This place was a rip-off! The washer said $11.50 but I was charged $15! The dryer tried to charge me $15 when it clearly says 0.79¢ for 6mins. We won't be going back

Laura was the best and so helpful. Because of her I will continue to come back. She kept the place so clean even with how busy it was.

The staff helped me put things in washer. They were very polite and the overall cleanliness of the place is amazing. The staff make sure everyone is well taken care of.

I’m a 21 year old who had never been to a laundromat before and I have to say I wasn’t disappointed. I was instantly greeted and pegged as a “newcomer” and Lisa, (one of the workers there) was INSANELY welcoming and helpful. The vibes here were great, everything was super clean, easy to understand, and welcoming and I will 100% be doing my laundry here from now on! I’m also excited to try their car wash at some point!

No good, took 15 dollars from the card and did not start, paid another 15 for the second time it turned on (

Great machines, always clean and easy to use. Open 24/7. Great customer service. They also have dry cleaning.

Finally a place that's well maintained everything worked right. My car can't go thru machine wash places and a good self car wash is hard to find.

You have to put money into THERE card but you need a certain type of payment so there really picky about payment s they arnt cash friendly and only use certain certain debit cards. I strongly discourage any business be takin to this place. I gave them 1 star ONLY because i didnt have an option to give them a lower rating.

Very friendly and helpful staff. Enough parking for everybody no matter what time of day. If you add cash to your fast card there’s a bonus depending on the quantity. For $20, you get $21 value added to the card and for $30, you get $31.50.

This place used to be the cleanest well kept laundry mat around but it's gone down hill.the last time I was there it was filthy

This laundromat is amazing. The staff is great, myself and even my family have been coming here for years. They are always making changes for the better. We come at all hours and it’s sad to see how the customers leave it sometimes, as the staff is always working hard to ensure we have a safe and clean place to do laundry. They offer dry cleaning and the self service car wash is awesome quality. The staff, owner and manager are always willing to go above and beyond to fix any issues or concerns.

Our house was involved in a fire on Mother’s Day of this year! I have used this laundromat for a while now but when this fire happened I contacted the manager Tracey! All of these employees were absolutely phenomenal! I would recommend this company to everyone who wants to treated fairly and with the upmost respect!

Great quality dry clean and wash& fold service. Tracey is the manager and her customer service is second to none. Thank you much

Nice and Clean environment. HOWEVER, my debit card has been charged $15.00 for each load of laundry I washed. Including, the smallest load I put in, which the machine said was just under $5.00. Waited several days to let the pending charges adjust or process. All of them processed for $15.00. Not a single washer that I used showed me a total over $10. Tried to call multiple times and Was told I would receive call back from management and haven’t received one yet. I’d rather deal with coins when doing laundry than have my bank account overcharged and not receive any help in the matter to adjust being over charged. Very poor customer service in this aspect.