Starbucks, Strongsville OH

I ordered a tall crème trap and there was coffee in it, despite the ticket. Paid $4 for a coffee that i couldn’t even drink

Staffs attitude were terrible. Some staffs were just too busy talking even when there were customers standing in line waiting. Customer asked for water and told to go back to the line to order. WILL NOT RETURN.

I was really surprised at how long the wait was at this Starbucks. I've witnessed a lot of the busier ones but this one seemed to have a decent flow of guests filing through. The queue of people waiting for their orders was over 25 at one point. Perhaps they were short handed or extra busy but I felt like it took 15 to 20 minutes for our order. The service was friendly and helpful as well.

I just spent 10$ at your place and I asked for a glass of water and the male employee said I have to stand in line

I’ve had multiple problems with this store in the past. But today was my turning point. I work in the mall so when I need something to eat I will go here. I just wanted a white hot chocolate. I did mobile order and I ended up getting a burnt regular hot chocolate. I’m so upset. And I cannot even go back because I have a whole store to run.

You guys never fail.i order starbucks from here everyday before work and every single time my drink is just amazing.everytime i swear idk what u guys put in here but y’all deserve a raise for real.thank u

Apparently this location wasn't open when I arrived & soon found out they closed at 3pm inside of the mall & I overheard some random person said it's because of the lack of employees.

The staff here used to be very welcoming, however I don’t appreciate them talking about my coworker when she’s standing in front of them and leaving rude notes on her coffee. Grow up.

The workers are very nice and it's very refreshing when they do the little things that make your day better. The only reason why this is not a 5 star is because during busy hours they will rarely run the second register and the line will grow until you have to wait 20+ minutes. That can be a plus sometimes though, if your work sends you on a starbucks run.

When I was ordering my Frappuccino, I accidentally requested a “medium. ” In response to this, one of the workers took my behind Thai Kitchen and shot me in both of the kneecaps. For the rest of the day, they used my blood as sweet and sour sauce.

I've gotten so I don't go as often as I used, I love their lattes. The store closest to me keeps opening and closing and I'm not going to drive 10 miles for a latte. Don't know why they don't have people interviewed and trained them. The associates were friendly and I got to know then. I go to Avon or N. Olmsted but only if I have things to do there.

Mobile ordered from this one by accident. Was literally in the exact same mall at a hair salon when I realized this. Called them to ask if they would deliver and was told no. So our drinks will sit there for another couple of hours melting. Sad.it’s way too expensive to not get special treatment once in a while. Over two hours later. However.they did redeem themselves when I did finally make it over there. They re-made my drinks for free without even being asked.

Always a great staff. Always willing to fix your drink if there was a mistake or if you just don’t like it. Only thing that sucks is when they bring in transfers. The drinks suck compared to the regular workers but that’s everywhere I suppose.