Starbucks, Akron OH

Ordered from the app with customized orders. One drink I paid $2 for xtra cookie crumbles as well as the shaved chocolate ontop a Frappuccino and barely saw crumbles and saw no shaved chocolate. The other specified NO WATER in a Chai Latte, and it tastes so watered down that you cannot even tell its a tea. Just tastes like hot milk water. Gross. Would have returned them, but discovered the errors driving the freeway home. Not happy about spending $15 on drinks that failed.

The only one I come to that gives more foam than coffee and have the nerve to tax me. My usual one does not.

It honestly disappointing considering how much money I spend on a drink, and the baristas don’t even make it right. The money isn’t even the principle, it’s more of the fact of doing your job right. If there’s something listed on my drink, add it. I don’t get the difficulty. This happens so many times and I’m sick of spending $8 to not even get what I want. If it’s too hard to pay attention, let me know and I can easily do it for you. Other than that, if you wouldn’t want your drink messed up, don’t do it to other people.

Google need to recommend another rating, which is zero stars because this place definitely deserves zero stars. I’m typing this while I’m in the parking lot. I should have never gave this place a second chance. Food, garbage, costumer service, trash. They’re always out of something at this Starbucks location. Why would u have an item still on the screen if u don’t sell it anymore? The woman at the drive thru was rude & couldn’t comprehend. They gave me a sandwich that look like it was a week old sitting out on the counter. The bacon was raw on it. It was unreal how the sandwich looked. They actually think someone would consider eating this? I never have any problems at any other Starbucks locations. I wouldn’t recommend this place to no one.

Disappointed. Went yesterday they handed my drink to someone else no big deal. I waited for them to make me my new one. Didn’t say sorry or nothing the girl manager just stared at me like I did something with a rude face. Today the one manager the girl don’t know her name.she’s always so snotty and so rude. Then the other manager Cody comes up to the window as he’s handing me my drink. Mind you I get the same one everyday almost 9 dollars and says I can’t put it in a Trenta anymore. Even though I pay extra for the Trenta and cold foam. My drink is 9 dollars and you can’t do what I like and I have been coming everyday for a year.

I frequent this location fairly often and the staff is always friendly. Unfortunately today the coffee was lacking. I was handed my cup and while I thought it felt light, I didn't think much about it. When I got to work I realized it wasn't even 3/4 full- huge ripoff! Look at this picture- I hadn't even taken 1 sip yet. Definitely not worth the price.

I complained on the Starbucks app- they refunded me by way of crediting my account for the cost of the coffee! I'll give them another chance because I do like this location.

This Starbucks is ALWAYS out of something - Apple Crisp Macchiato syrup, oat milk, as well as the Cranberry Bliss Bar and the Sugar Plum Cheese Danish on the first day of the winter holiday menu! Also, I was given attitude and almost charged double after inquiring about this. I will say that usually the employees are nice and pleasant, although there seems to be high turnover. However, with them always being out of something, long drive-thru lines, and one too many unpleasant experiences, I'm going to have to start frequenting another Starbucks.

The drinks are usually made well but they're slow and chronically understaffed. They close the drive through randomly and don't use the Starbucks app. I wish corporate would buy it out and take over.

They employees do a great job getting people through the line. Drinks are always made to our liking.

They don't take the Starbucks card for points. It seems like everyone coming in or going through the drive thru has to be told the same verbage.

Very impressed. No ling lines! Barista was friendly, service was quick, inside was exceptionally clean! Great job to those who work there.

Love Starbucks.lol
But this location was nice and clean. The workers were sweet and nice. Got our order quickly too.

The staff are very friendly
The only reason I didn't give this store 5 stars is because they only honor your Starbucks stars if you use gift card bar codes

I got the Ham and Swiss cheese meld on a toasted baguette. The taste of the sandwich was ok, but it was definitely not worthy of the hefty price ($7) for the minuscule amount of ham and cheese. Will not get that again.

This is one of the fancier locations that offers the rare Starbucks Reserve line of coffee. It's frequently busy.

So I believe in second chances. With that being said This was my second visit that week. Yet again I was disappointed I was told by the cashier that they couldn't scan my points. Now let me go back I visit this location serval times the week before. That week I was informed that they could only do scan only, I also informed that my points may not show up right away but check it in 24 hours. I am so unhappy with the location is this really how you try regular customers.