Storage Rentals of America, Akron OH

I just wanted to say that Carla the on-site Manager exceeded our expectations. Her Customer Service skills and support are as good as it gets! As a result, we highly recommend.

Staff was great. Location is good and secure with a gate and code. Problem is I haven't even been here a year and the rate went up twice. Went from $53 to $70 a month for a 5x5.

I have had my unit for a few years now. I have always had a pleasant experience with the managing staff. Carla has been the best at helping me to figure out what type of units I need with what I have stored there. Very knowledgeable and professional. Definitely would recommend them for all your storage needs. She will steer you in the right direction for your needs.

We have not actually gone into the storage unit yet due to our situation’s details. However, from start to finish of renting the unit, Carla has been not only super kind but helpful in any way she could be. She takes her time to listen to see what the circumstances are and is willing to help should there be a snag.
Been an easy place to work with in a somewhat stressful situation. Thank you! Would highly recommend!

My experience is been so far has been more than satisfactory! Any time I've had any issues or questions at all the dark hair lady in the office, I believe her name is Karla, SHE ALWAYS GREETS U WITH A SMILE ON HER FACE! I've seen on several occasions her going above and beyond to make people feel like they are more than just another paying customer&goes out of her way to make sure u are happy! U can tell she truly cares not to mention she does an amazing job making sure the facility always looks great! It doesn't matter what time of the day or how busy she is she has always makes people feel important and never rush you out of the office just because it's time for her to close. YOU CAN TELL SHE GENERALLY CARES FOR PEOPLE! I THINK THE UNITS CAN BE A BIT PRICEY BUT BECAUSE OF HER. I WILL CONTINUE TO REMAIN A CUSTOMER! THANK U KARLA!

Carla is absolutely amazing! She is so helpful and goes up and beyond her duties to make sure customers are happy! Thank u so much for all your help!

Have nothing but great things about this place. Always made it easy and the Property Manager Carla was outstanding to us during our time there. She was always very helpful and was always available.

Carla carpenter did an amazing job helping me determine what size unit I needed during such a hectic time in my life.

I have been a customer here for many years. The customer service has been great! My units have been kept secure and I feel safe while visiting.

I highly recommendation this storage unit! It’s in a good location, gated, and they provide a free lock. Carla was great at explaining pricing and insurance as well.

It was so simple and affordable! I was impressed with the simplicity of the online leasing and then the in-person service was just as easy.

Carla was great, helped us find exactly what we needed. Very kind, friendly and attentive.
Thank you

Very motivated and established business very motivated and established business customer service is great