Straight Talk Kiosk, Mentor OH

I have had the absolute worst customer service in my entire life from straight talk after years of poor service I finally found my lg stylo 5 and I love it but hate the service so I called to unlock my newer phone so I can switch to tmobile and had to pay 66 dollars to unlock it. They unlocked the wrong phone after recieving payment. When i called to correct the issue (over 4 hours of talk time) they ask for more money refuse a refund refuse to unlock my phone (which was their mistake that) transfer me to another poorly spoken representative who tells me conflicting information and hung up on me 4 times. I had to threaten legal action just to speak to a manager and have reported their actions to the ftc. As an american I am appaled at the blatant disrespect towards their customers this business should not be in operation and I strongly recommend seeking service elsewhere.

Straight talk service in general I ABSOLUTE GARBAGE. I would never reccomend it to ANYONE who likes to talk on the phone, have their your messages be sent, and or use internet on their phone. If you have to have that you dont need stright talk. It ABSOLUTLEY SUCKS! DONT DO IT. I pay 60 a month for supposed unlimited 4g blah blah "high speed" unlimited talk and text. Well my internet is hit or miss when it does decide to work it's slow skips out doesnt do anything it should. My phone service for calling ABSOLUTLY NEVER WORKS.and when it does It cuts out CONSTANTLY.stright talk is a joke of a company and I would hight NOT EVER recomend them to anyone who likes their service to work properly. STRIGHT TALK IS GARBAGE AND A WASTE OF MONEY.

Straight Talk phone customer service is horrible! They are difficult to communicate with due to broken English. They are never helpful and have poor attitudes!