Suburban Propane, Wapakoneta OH
| Address | 7985 Co Rd 33A, Wapakoneta, OH, United States | ||||||||||
| Phone | +1 419-738-8016 | ||||||||||
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| Website | www.suburbanpropane.com/location/wapakoneta-oh | ||||||||||
| Categories | Propane Supplier, Gas Company, Industrial Gas Supplier, Oil and Natural Gas Company, Water Softening Equipment Supplier | ||||||||||
| Rating | 2.8 4 reviews | ||||||||||
Nearest branches Suburban Propane — 2759 McKinley Ave, Columbus, OH, United States Suburban Propane — 10112 Harrison Ave, Harrison, OH, United States Suburban Propane — 8040 Newark Rd, Mt Vernon, OH Suburban Propane — 3216 National Rd SW, Hebron, OH, United States |
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Suburban Propane reviews
4As a first time trailer owner, these guys were great about explaining the opening and closing, and automatic switch over process for my propane tanks. They are also the only company that I could find to lease 50 or 100lb tanks for my trailer park at Indian Lake, OH.
Office staff cordial, knowledgeable and answered all questions for setting up a new service. Scheduled a tech to pressure test and look over equipment. Main office notified and prepayment arranged. Not happy about that. ️ Guestimate was off. Would prefer to pay after delivery. Delivery was scheduled for the same day and arrived as scheduled. Seems competitive pricing.
When a business is open that means they can perform services such a filling a propane tank! I get there in plenty of time open till 5 pm I arrived at 3: 00 pm wait for the last to get off the phone! Oh we don’t have anyone who can fill a gas grill tank! They all went home! Won’t be back terrible service! Open till 5pm means OPEN!
I signed up with suburban for my camper several years ago and at the time of signing the contract I told them this was a camper and I would not agree to minimum fill requirements. They told me that they realize this is a camper and its not a house so there would not be any minimum fees just the tank rental fee. Fast forward several years later and I get a call in January asking if I want the tank filled. Obviously I am not going to fill a tank in January when I cannot use it until May. At that time they informed me that they will be charging me a minimum fill since I haven't filled my tank. Well its a little hard to use the propane when the campgrounds were closed during the height of covid, but that didn't matter to them. I have now had to pay over $130 for the rental and the minimum fill price (funny how they still charge all the extra delivery fees and fuel surcharge for just sending the bill when they actually did not do anything). Once this propane tank is empty I will be cancelling my propane service with them, and once my home tank is empty I will probably cancel that one too. I don't like to do business with dishonest companies.