Subway, New Lebanon OH

Very nice kid made my sandwich tonight, it was very good and he was so polite- much appreciated. Thank you!

It was good I sat there for like 2 hours and they didn't care. But my mom works there so idk. The food was delicious

I wanted to give out 5 stars because it's not the employees or the food that is the problem. It's the manager. She picks and chooses who gets what at her location. If she don't like you, she will cut your hours, talk about you (and the minors she has working there). She goes against hipaa law and discloses other people's business to the other employee's at her location. If you are sick and even with covid, she will talk about you and tell people your lying. She will wait till that person is better and cut their hours to punish them for being sick. She makes group text and will take out the person she talks bad about so they can't see it but they see them anyway bc someone always shows them to someone. She tells people she is doing things intentionally so she can either fire that person or make it so hard on them they quit. I know this for a fact bc she's doing it to my someone I personally know and because this person has disabilities with her asthma and she caught covid and is having a hard time recovering, Dannie the manager is trying to punish her and trying to get her fired.
Funny how this same managers son works there and is not the friendliest and the first time I was in there when he was, they were busy and he even tried to talk me into going elsewhere to eat. He moved really slow and did not even care he was costing them money. But he gets all the hours he wants before anyone else does. Maybe I'm wrong but I don't think it's right to be a manager and have your family working below you and you showing favoritism to that family member.
This same manager is not able to be contacted if she don't like you. She gave her employee's her personal number to contact her over any issues they may have, but she will not answer her phone to a particular person because she does not like this person. So this person goes with unanswered questions a lot. This manager is so very unpleasant and unprofessional. This will be heading to corporate but I wanted to leave my opinion and make sure if she's doing this to anyone else, we put a stop to it by taking it up the ladder and letting her boss know.
Doing this to someone is absolutely unprofessional but to keep doing it to a person with disabilities might bite you in the butt. It's called "The disability act" if this manager doesn't know anything about that, well I suggest they start reading up on it.

They are Expensive Skimpy on the Ingredients, the Employees Looked Dirty, and so did the Store!

I have had a reoccurring issue with the New Lebanon Subway. Three times in a row, I have ordered ahead of time, and all 3 times they have not had my order ready when the app says that it’s ready. This last time, I waited 15 minutes after the App said the order was ready before my sandwich was even made, for a total of 30 minutes after I placed my order. I would not suggest this location.

Very friendly employees! Our sandwiches were fixed perfectly, as ordered. And the cookies were delicious.

My sub was cut long ways all the way through so my veggies and meat were falling out. It was left as a complete foot long though instead of cut in half the correct way. There was hardly any meat or veggies and again, what was on there fell out. They also didn’t put any mayo when i specifically asked for extra.