Superior Credit Union, Toledo OH

A single "kiosk" in the middle of the floor for your one on one interaction. Machines where you can deposit checks or cash in an isolated room. The cold feeling of humanless interaction of today's world. A far cry from the tellers of banks past. The one person I spent time with was nice. Not all bad, just the typical feel of today's lifeless architecture.

Jordan Tobias was extremely helpful, patient & professional! He also is great at building a connection with his clients, answered all of our questions and just all around did a great job.

I am new to Toledo. I opened an account with Superior a few days ago. I was told in order to open a checking account, the had to run a credit report to determine what type of checking account I could open. When the representative ran my report, she claimed that my score was 40 points lower. I doubled check this with all credit bureaus and was told my score was indeed higher than quoted. I was asked after I showed the representative the correct score, did she try to investigate or change it, I stated she did not. I believe I was a victim of redlining. I left the branch manager a detail message, I have yet to receive a call back. Beware of this credit union. When I opened my account, I received a stapled black and white copy of their terms/fees etc. Not a profession look at all.

Needs to update their ATM systems it'll be nice to able to add cash in your account other then that I've been a member for over 20 years I really appreciate them