T-Mobile, Columbus OH
| Address | 6270 E Broad St, Columbus, OH, United States | ||||||||||||||
| Phone | +1 614-367-0757 | ||||||||||||||
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| Website | www.t-mobile.com/stores/bd/t-mobile-columbus-oh-43213-9006 | ||||||||||||||
| Categories | Cell Phone Store, Cell Phone Accessory Store, Internet Service Provider, Telecommunications Service Provider | ||||||||||||||
| Rating | 4.3 6 reviews | ||||||||||||||
Nearest branches T-Mobile — 5235 N Hamilton Rd Space A, Columbus, OH Metro by T-Mobile — 3401 Cleveland Ave Unit 27A, Columbus, OH, United States Metro by T-Mobile — 968 Parsons Ave, Columbus, OH, United States T-Mobile — 6378 Gender Rd, Canal Winchester, OH, United States |
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Similar companies nearby Verizon Authorized Retailer - TCC — 8078 E Broad St, Reynoldsburg, OH Boost Mobile — 7187 E Broad St, Blacklick, OH |
T-Mobile reviews
6Isabella was a great help and so patient with assisting us with getting a new phone.
The guy at the counter was so rude and ridiculous not nice the way he treated me with his annoying request. I don’t recommend it this location at all.
Very helpful when I needed advice on a new phone for work and very friendly!
I just got a new phone this month at another location. I went back to that location with an issue but they could not fix it. I stopped into this location today and Yanni had me all fixed up in just a couple of minutes. She was both knowledgeable and friendly. Not something you always find. I left very happy. Thank you Yanni!
Great people. We had a full-family upgrade, so 3 new phones, plus an additional line for my data only tablet. They took the time to show us different model phones, set them up and migrated the data. They looked for all available discounts and rebates, got us all free airpods and Google headphones, and never got irritated by my wife's 100 questions. Total time was over 2 hours in the store, but they never stopped being courteous and helpful. Thanks a bunch to them.
Long story short, my “father” decided to remove my sister and I off his Sprint account before we could switch over to a T-Mobile account. Due to our phones being blocked my sister and I were not able to trade our phones in for an upgrade and we had to just buy new phones and start a new line.
During the process, the manager that I was dealing with (Iyanna) was very knowledgeable, patient, and respectful about the situation that I was going through and trying to fix. I was trying to find multiple loopholes and solutions to be able to trade our phones in, but we were not able to. The only downside about all of this was us having to pay our phones off and not getting any trade-in value for our phones. This ended up being a two or three week process because we were waiting for the new phones and the multiple questions that I had and they were all answered.
So my sister and I decided to start a new line and get new phones and that was the solution to our problem and Iyanna helped us through the whole process.