Taco Bell, North Olmsted OH

Awesome service, an awesome individual served me food here today and deserved commendation for the excellent customer service and blessed attitude. God bless this dude

Just left this location 5 Minutes ago on 12/18/2022 at 8 pm. We waited for 15 minutes at the drive through near the order microphone and kept getting told that “they had a lot
Of orders” but there was literally no
One in the parking lot or drive thru in front of us. After we threatened to leave and told the car behind us that we were leaving and needed to back out and the car behind us also tried to leave, the lady finally asked us for our order. We are going to be calling corporate because we have never experienced such lazy and downright rude customer service. I think the drive thru lady was taking a break and lied
To us. I have included the time of our visit so whoever it was that was in charge of the drive thru can be identified if corporate is looking at these reviews. Absolutely horrendous service and if you are lazy, do not work in this sort of position.

Every time I come here I wait for over a half hour in the line or they act like they’re closed.

Food preparation and taste was stomach turning. Bought food for the whole family and throw everything away. Never again.

It's a typical fast food restaurant, but at times it can take quite a while for the drive thru line to move. There's been times we've sat there for 15-20 mins.

On the night of Dec. 6,2022 there were 2 employees working the drive thru. One was male and one was female. The female employee took my DoorDash order at the speaker. I have been delivering this place's orders for years, keeping them in business during the pandemic for very small pay on my part. The order had 20 sauce packets, which I clearly asked the female employee if they were in the bag she handed me. She told me to my face the hot sauce packets were in there. I have had issues with the sauces being forgotten (which are emphasized to be important by the customers I deliver to) so I checked the bag, opening and reclosing the sticker "seal", There were ZERO sauce packets.

I thought I would give them the benefit of the doubt and pull around again, even though it was a long line, and ask for the packets. The female employee then refused to respond to me at the speaker after I mentioned it was me again. She would not give me the packets. This kind of behavior puts my job at risk. The customer was upset and there was nothing I could do, it was 100% the employee's fault. Pure disrespect. I will not deliver food for this establishment nearly as often anymore. This employee should be removed.

They were closed even though it was during there business hours. Sadly, not the first time this has happened.

Fantastic! Thank you Taco Bell employees for putting cheese on my 5layer beefy burrito and not just beans!

Horrible soggy tacos with incorrect ingredients. Restaurant appearance was disgusting. Inside dining still closed.

I received a burrito with a piece of a blue glove inside. 1.that’s disgusting, 2.blue gloves are for medical and are not food service safe. Gloves like that are only used in food service for taking out trash and cleaning. I hope to god the person preparing my food didn’t do one of those things before making my food. This was so disappointing. After a long day of work eating gloves is not on my list of things to do. Never stopping at this Taco Bell again. Sloppy. Also, the cashier Lydia asked me to leave a review on the survey on the receipt because ‘we’re having a contest and I want to win’ not very professional. But don’t worry Lydia, I left a review on that survey! Unfortunately, I don’t think you’re gonna win.

Jesus Christ is coming back soon! Repent & accept him as your savior for eternal life!

Good clean place but can't follow a simple request to mark your items so you what is what

Never open on time. I get off work at 8am and in line about 8: 20 just to find no one there and no communication that hours have changed or anything. Sad.

I dont know why I keep coming to this location.i have had numerous problems with this location. I went inside to place order.told to use kiosk to place order.ordered everything spent 24.95. I order 2 burrito supremes 2 crunch wrap supremes and 3 hard tacos. 1 crunch wrap was just lettuce tomatoes sour cream and nacho cheese.didnt get my 3 tacos no napkins no sauce.i watched a worker carry a dirty looking bin full of cinnamon twists no gloves on touching the bottom of the wrapper while touching with no gloves proceeded to watch her stack them on top of each other meaning her hand on the bottom of wrapper touching and bottom of wrapper touching other cinnamon twist their being stack on.also kiosk was out of paper so my receipt didnt print and I have no proof that I paid for it.the KIOSK was out of paper.and was told oh well by a staff member over the phone.

Slow employees sat in line for 40 min for a Uber order looked like they were unhappy to be there

This Taco Bell has become my go to when my wife and I either don't want to cook or are craving some quick Mexican food. This location always delivers on customer service. The food is always fresh and hot, and I have not had a time where they are out of anything. Plus being open late, gives the option for a late night meal or snacks.