Taco Bell, Westlake OH

The taco bell everybody knows and everyone loves. Long wait for food but it was the lunch hour. No employees acknowledge you, other patrons guided each other as to how to order or find items needed (at a kiosk only, no one up front to handle any questions or issues). The kiosk was filthy with finger prints and hand prints. Not disenfected as is much needed in this day and age. At least some hand sanitizer. Food was consistent with the taco bell I've always had and crave.

After waiting in a 30+ minute line I get told their system was "down" and could only do doordash and ubereats. Despite having a mobile order they couldn't see it and said I'd get refunded and I did shortly after. Curious how they were able to do that despite their systems being "down".

Never go there Thursday nights. The dude put no beef in my cheesy gordita crunch tonight and last week did the same thing. BS

Sat in line for 25 minutes get to where I'm trapped in and am told unless I'm door dash they weren't taking orders. Was trapped in by curbs and had to wait till someone moved. I'll never use this Taco Bell again. And am telling everyone I know to avoid this Taco Bell. 1 star is to high of a rating but I had to give something

The line was a mile long you couldn't go into the lobby so in other words never go back there again if people were smart they wouldn't

No. I don't know how people eat this fake food. Fake meat, actually scary, like what is in that cardboard?

Wait is never long, and food is always still hot when I get home! Great friendly staff! Thanks!

All the reviews that are negative are right. They need more staff and I found hair in my food. So.take your chances. I rarely leave negative reviews but I didn't at all have a good experience.

I guess they hired new people it was a great deal better and cleaner. Order was checked and I didn't have to. Ensuring it was accurate. Much appreciated

This location never takes orders after midnight. Their system always seems to be “down”. I have gone here twice in the last two weeks after work and they said they couldn’t take my order. They used different excuses each time. Don’t waste your time if you aren’t using Doordash or their website to place your order.

Don't go late at night unless you want to wait at least 30 plus minutes. Short staffed

Super busy during the lunch hour, but the staff was heads down getting orders out as quickly as possible. The manager was even working the line while handling the register and continuing to apologize to us for the wait. No need for apologies, sir. Your work ethic is commendable, and the food that you prepared for me was some of the best I've ever had at a Taco Bell.
I highly recommend this location!

They have all teenagers working here who don't want to work, especially one with blonde hair with purple tips came out of her work spot to kiss her boyfriend who was in the restaurant, who kept this young woman distracted from her work.

The best Taco Bell I've ever been to, and I've been to a lot! Definitely worth the hype.

It was a late night visit to Taco Bell your order was correct the quality of the food was great and the man who served us had a great attitude I wish I knew his name

Best taco bell I've been to in a while I wish I lived closer I would go there more often Joe made might visit great!