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Taco Bell, New Albany OH

Address 6479 Central College Rd, New Albany, OH
Phone (614) 855-7480
Hours
Monday11:00am-1:00am
Tuesday9:00am-1:00am
Wednesday9:00am-1:00am
Thursday9:00am-1:00am
Friday9:00am-2:00am
Saturday9:00am-2:00am
Sunday9:00am-9:00pm
Categories Fast Food Restaurant, Burrito Restaurant, Meal Takeaway, Mexican Restaurant, Restaurant
Rating 2.4 16 reviews
Nearest branches
Taco Bell — 1330 Stoneridge Dr, Gahanna, OH
Taco Bell — 1429 Polaris Pkwy, Columbus, OH, United States
Taco Bell — 6325 E Main St, Reynoldsburg, OH
Taco Bell — 2111 E Livingston Ave, Columbus, OH, United States
Similar companies nearby
McDonald's — 1650 E Wyandot Ave, Upper Sandusky, OH, United States
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Hot Head Burritos — 116 E National Rd, Vandalia, OH

Taco Bell reviews

16
Sort by: date highest rated lowest rated most helpful
M M
October 29, 2023 3:11 am

Don’t waste your time here if you have anywhere to be within the next 4-6 business days.i’ve been sitting trapped in the drive thru with a screaming three year old for thirty minutes because they know they’re so inefficient at their job that they have to trap you in the drive through so you don’t go anywhere else.i have had enough time to write this review and have my daughters dad leave our house, drive here to pick her up, and make it back home before i even got to the window.

jaekyeong
October 15, 2023 7:26 am

Tried to order food 3 separate times all within 3hrs and they kept telling the delivery people they didn't have my food.

bryanv21
September 12, 2023 4:26 pm

Recently they've been out of things about half the time we go there. Otherwise, they do a good job.

kimberly
September 09, 2023 1:22 am

I have given this branch chance after chance to prove to me they can make a the food correctly.this is the last straw. I ordered a crunch wrap (first time) barely any meat, had a regular taco, meat tasted nasty, 2 cheesey melts- those were barely melted. The cinnamon twists were no or good either! I'm done with this location! They are very friendly but suck at making food!

Catherine
September 01, 2023 4:41 am

Every time we come here, something is wrong. This visit, it was no drinks. Last visit, no ground beef. And their drive-thru traps you in line where you are stuck.

john
August 30, 2023 8:44 am

This place is out to lunch. Employees busy talking than waiting on customers. I waited 25 minutes for 3 tacos only to find out the order was forgotten. It wasn't even busy nor did they care. Choose another location.

Maggie
August 28, 2023 8:15 pm

THANK YOU TO THE BEST EMPLOYEES THIS TACO BELL HAS HAD IN A LONG TIME! Haylei and Brandon ALWAYS are going above and beyond for their customers and restoring the faith in humanity! You should be proud to have these people working in your establishment, not many good working Americans left now a days!

Ovi
August 21, 2023 7:54 pm

When you are in a hurry, cannot beat the five dollar box for a quick lunch. Always enjoy it.
Keep up the good work guys.

Richard
August 20, 2023 12:59 pm

I stopped at Taco Bell today in New Albany for a convenient lunch and was disgusted with the food quality and filthy restaurant environment. The food was the worst excuse for Mexican fare that I've ever been served and most if not all of the tables had food residue on them. In hindsight I wish that I had taken some photos to attach to my review.
The entire restaurant was very dirty but paled in comparison to the men's restroom! I was skeptical about washing my hands in the nasty sink while watching the floor closely for unknown vermin. If the employees spent less time visiting and more productive time working it could make a positive difference but I'm doubtful. It appears to be a management led cultural issue to me.
The only question that I have is who or when is this establishment inspected? No response required because I already know the answer.

Ho Mo
August 08, 2023 5:09 am

I hate to give low reviews but the employees see to be bothered that we were there. Hopefully this was just a fluke and everyone has a bad day. Food just seemed thrown together.

Adi
August 07, 2023 10:02 am

My boyfriend and I were disappointed with two items in our order the first time we went through the drive through. Went back through, explained through the speaker what was wrong, and the employee said that they would remake it. We received the remake order, and got exactly what we were given previously.

We ordered many things, but the two items we were not satisfied with were a steak quesadilla and a spicy potato taco.

Our steak quesadilla, actually, both the first one and the remake, had a crazy amount of the quesadilla sauce and little to no cheese except a little bit on the side. One small detail that made a big impact in the quality, they didn’t slice either quesadillas. The steak was good reguardless of the other issues.

Our other complaint was the spicy potato taco we ordered with no chipotle sauce. We opened the back the first time, and saw the sauce on the taco. Went back through, said we needed that taco with no sauce, and sure enough were given another taco with the sauce again. This taco also wasn’t wrapped when we recieved it the second time?

We really just weren’t overly thrilled as we expected our order to be fixed after expressing our concerns to the staff. We will not be coming back to this location.

Tyler
August 07, 2023 4:02 am

I never leave bad reviews but Geesh. Discontinued the Lava Sauce but had it yesterday? Okay. Then tell me after I order drinks that they are handing out warm cans of pop. So $4.60 for two cans of pop. This location is ALWAYS short staffed and there is ALWAYS something wrong.

amber
August 02, 2023 1:11 pm

The owner of this location needs to get it together. They never have Baja blast. No hate to the employees they are the only good thing about this location their boss is the problem

NotQuiteRamb0
July 13, 2023 10:52 am

It was fine. They were out of a lot of drinks, and my box meal didn't come with everything but pretty average for a taco bell

H S
June 12, 2023 9:39 pm

Do I need to say more? It’s taco bell, it’s delicious as always. The store always looks closed after dark but the drive thru was open, so we were very happy!

Tony
May 29, 2023 4:39 pm

Cold food sorry management busy phone# can't complain I will never go back and I will make sure I tell everyone I know to avoid this horrible Taco Bell, by far the worst Taco Bell I've been through. Not sure why I'm complaining nothing or nobody who own this location give a S×$T.

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