Tanglewood Family Eye Care, Chagrin Falls OH

All staff, including Dr, Makanos, are very professional, friendly, and knowledgeable. Dr. Makanos takes the time to answer all questions in detail and in a way that is easy to understand.

I wish I knew the name of the technician who fits the glasses because I would love to give her a shout out. She helped me to find the first pair of glasses I have ever liked. She was thoughtful, patient, knowledgeable and gave excellent feedback. She really helped me to find comfortable frames and was so great to inform me as to why certain ones might pinch or bother me. I took my 7 yr old daughter there to get her first pair and she got that same fantastic experience. They have so many really pretty frames too! The whole office staff was incredibly kind and welcoming and they all came out to tell my DTR how cute she looked in her glasses. They gave her stickers and let her pick a toy. It was such a positive experience for a kid who was not happy about getting glasses. She left on cloud nine and was so excited to come back and pick up her new glasses. Tanglewood Family Eye Care is awesome! ️

Friendly, helpful, knowledgeable staff and doctor. I appreciated that the assistant and the doctor explained everything they were doing. The front desk staff was great in scheduling my appointment as well as submitting the office visit to insurance. Linda, the optician, gave me choices for economical glasses and did not pressure me to get them right away.

Doctor and staff very patient with my 9 year old. Friendly, professional and super helpful with price comparisons and giving me the best options for the price!

Erin is an exceptional eye Doctor. I just changed from a doctor near my older home, and I am beyond happy I did. She is very sweet, caring, and very informative. She found an issue in my one eye, due to sun damage. I've already ordered my new sunglasses. She has very up to date machines that really help with seeing your eyes as a whole. Will not go anywhere else, nor should you.

Warm friendly helpful.
There's nothing I can say that's negative about this place.

Everyone was very friendly and knowledgeable. They made the process very easy and explained everything from start to finish.

New doctor is great! Optical department is huge with lots of selection and the most knowledgeable, professional optician out there, Linda knows her stuff! Very helpful. Great place to go

Staff went out of there way to secure my contact asap. Then called me the minute the came in. Then ran the contacts out to me in the parking lot since I was in a rush to catch a flight.
Now that is customer service!

I was signed and seen precisely where on time! Everyone answered my questions and was very cordial

The staff was very helpful and extremely friendly. Checking in was super simple and I got in right on time. I'd recommend them to anyone!

I am a long time patient and every time I receive friendly greetings, prompt service and explanations of the diagnosis.

Dr. Jones was extremely kind and knowledgeable. She provided great insight on my visions needs and concerns. Amazing doctor! Looking forward to future visits with Dr. Jones.

They have very courteous and efficient staff. The optometrists that provide care here are very thorough. I would recommend this to anyone needing an eye exam. They have another location in Highland Heights which I have gone to previously that is excellent as well.

The associates in the optical department do such a nice job! Went with progressives for the first time, based on their advise, and I love them! My whole family goes to Tanglewood Family Eye Care and they take great care of all of us.

Wonderful caring group! I have been to other, much more exclusive (and expensive) places, and never got treated with the care and respect that I always receive! The entire team works to ensure that my eyes are healthy and that all of my concerns are heard and addressed.

A very caring facility that makes every effort to get you in when there is an eye emergency. The physicians are courteous and caring.explaining their findings as well as their treatment and the technicians are top notched as well. It's one I've been going to for almost 20 years.there is none better.

Everyone is extremely friendly. My appointment was on time, and all of my questions were answered. I would definitely recommend Tanglewood Family Eye Care.