The BMW Store, Cincinnati OH

Excellent buying / trade-in experience. Friendly atmosphere and everyone I interacted with was courteous and very professional. Their low-pressure sales approach was appreciated and the sales staff was very respectful of my time. Based on my overwhelmingly positive experience at The BMW Store, I would not hesitate to buy another vehicle from them.

I had a great experience at The BMW Store. Dean helped me get the car I wanted at the right price. The customer service is fantastic, from my sales person, Dean to the BMW Genius, Susan. I would highly recommend!

Service department on the ball. Work done quickly. Employees I was in contact with were professional and courteous.

Great service! They delivered my vehicle back to my home after it had to be towed in. Made everything very convenient for me.

Second time with Jeremy as our service advisor, and once again he was perfect. First time he went to the mat for us to get the necessary repairs covered by our insurance. This time great recommendations and communication. Quick service. Car returned clean and shiny. Professional and friendly service by all at The BWW Store.

Always treat you right and do a great job. Jeremy in service is great and go buy your car from Mat Schwartz!

I’ve never left a review before. I felt compelled to because this is the best service I’ve had with a car repair. Good communication. Squeezed in last minute. Thanks to Joe and Jake.

I worked with Hank a few weeks back and I can’t recommend these guys enough. They were transparent, upfront, easy to work with, and wanted to make sure I was happy with what I was getting.

Glad I came here and will be a longtime customer.

Julian was knowledgeable and quick to respond to our questions. An easy car buying experience.

I had a last minute need and the team worked hard to fit me in. When schedule turned out to be difficult they quickly put me in a high quality loaner. I was kept up to date and treated fairly and received high quality work.

I just had my BMW X3 to the BMW Store for a new battery. Joe took great care of me and has for years. Love the level of communication during the service process!