The Container Store, Lyndhurst OH
Address | 2101 Richmond Rd Suite B1, Lyndhurst, OH | ||||||||||||||
Phone | (216) 682-7575 | ||||||||||||||
Hours |
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Website | www.containerstore.com/locations/showStore.htm | ||||||||||||||
Categories | Home Goods Store, Furniture Store, Kitchen Supply Store, Office Supply Store, Shelving Store | ||||||||||||||
Rating | 4.1 7 reviews | ||||||||||||||
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The Container Store reviews
7 This is 100% a true story:
Absolutely brutal experience with this company, and they’ve basically stolen my money!
Here’s how badly they screwed me:
- I place an order for a package of multiple large drop front shoe containers and one product that’s similar that opens from the side.
- The container store divides this into two shipments. They always pass their shipments off to Borderfree.
- I receive one shipment, the large shoe size storage container that opens from the side.
- Almost 3 weeks pass after getting the first shipment, and I still haven’t received the other products.
- I contact the number in the emails I got from container store. A Sarah answers and basically tells me I have to call borderfree. The number she gives me happens to be the same for container store. Odd. I ask to be transferred instead. She transfers.
- THE VERY SAME PERSON responds saying “Hi, this is Sarah from Borderfree. ” I ask her if it’s the same one. She says yes. At this point I’m obviously frustrated.
- She puts me on a hold that lasts 10 minutes.
- Someone else answers and says on their end, it says everything is delivered. This is an outright lie. I don’t have the front drop containers I bought. I got half my package.
- I then send an email to Borderfree explaining everything and it got BLOCKED.
- The order total was $107.69.
- I believe in transparency, so here’s the order number: 899115948225
The Container Store stole money from me. I have all the proof on my end of things.
Never ever again am I buying from this scam of a business.
Let this warn all of you—the container store will 100% steal your money then act like they did nothing.
And they’ll waste your time passing you from one associate who can’t help you to another.
Utterly shameful.
Had what I needed. Will be going back. Some things are a bit expensive but quality is always good.
The Container Store has a lot of options for everyday house home needs. It is on the “very high” price scale so if you’re seeking a cheap solution, this is not the place to go. The staff are very friendly and helpful.
TCS is consistently a wonderful shopping experience. Helpful & friendly team, beautiful & useful products, and always clean and -of course- organized! Last time I brought my dog in with me and he was welcomed by the salespeople. Always my first stop for items to keep my house put together.
Not the cheapest option but they really do have whatever size bin your looking for.
A nice well maintained store that literally has any type of storage container for your home. There are wooden, metal and plastic storage containers in such a broad variety of colors and sizes, very cool! The salespersons are very friendly and glad to assist with any questions you may have!
Wonderful experience walking in to the store with the measurements I took of my closet. Petra designed the perfect Elfa closet solution and Jim just installed it. Truly a 10/10!