The Counseling Center of Wayne and Holmes Counties, Wooster OH

If you live in Wayne County or homes County, Ohio I highly recommend this place. One of the Dr's called me after hours to make sure I was OK after the Dr found out I was having trouble. Terrific people work at this place.

They never call for their scheduled telehealth appointment times, the turnover rate is high so there is no consistency for patients with longer-term needs, and the receptionists are never helpful, more infuriating than anything tbh. Healthcare should be easily accessible and make sense.

Mark Delpra is great! I have been able to do all of my appointments over the phone. He really listens & makes appropriate medication changes as needed. I appreciate how he addresses my concerns and is very easy to talk to. I have crippling anxiety & he is the first counselor that has really helped me to address it.

I had an assessment appointment 2 weeks ago and have yet to hear from them to make an appointment for me.very disappointed, especially when it is very hard for someone to make that first step to get the professional help they feel they need.i met a very nice lady filling out paper work but disappointed in the rest

Waited 2 months for an appointment to show up and first be told I had the wrong time and then that it was a mistake and they had canceled the appointment the same day I made it. Seems scheduling would be an imperative part of a counseling organization but they don't treat it as such. The experience left me deflated after waiting that long.

My step son had appointments here. They tell us 1pm appointment and the doctor doesnt show up till after 1. Still sitting in the lobby at 1: 30 waiting to be seen. I have to have somebody cover me at work to bring my son for his appointments and I guess they dont understand that time is money.

Yeah just your standard typical insurance BS they're nice to you as long as you have coverage if you don't have any coverage they don't care about you

Didn't like my doctor she is very rude looks over you like your not there don't listen to anything you have to say. Always asking about my income like what's that gotta do with my mental health.she said to me you don't like me do you I said nope she straight turned her head started talking to my case worker like I wasn't there yeah I don't recommend the doctor I had I didn't go back got a different doctor that listens to me and not worried about my income. DO NOT RECOMMEND THE DOCTOR'S HERE THEY DONT CARE AND VERY DISRESPECTFUL

My counselor, Vanessa Meade, is a sweetheart. She's very easy to talk to and I'm hoping that working alongside her I can get my mental health under control. I'm very glad that I was matched with her.:)