The Estates at Brentwood Lake, Reynoldsburg OH

Great place to live with your kids, they are fast at fixing things and very helpful, I’m glad this is the place I decided to live, they also treat you with respect here anytime you call the office. Thank you so much for your hospitality!

My whole experience was awesome. I Love my Diamond upgrade apartment. The rental office was very welcoming and made sure I had a smove move in! I would recommend anyone looking for a new home to makeThe Estates at Brentwood your first stop!

Well this has been my home for a very very long time! I love it here and think the office people are great! It’s nice to be known by name and not have to introduce myself every time I go in.

So first i can't wait until my lease is up. Not because its a bad apartment, its actually nice and quite, maintenance is pretty good and its an ok location. However, the major problem lies with the rent payment. It's an extra $60+! To pay your rent online and they say they don't take money orders however I have personally taken a money order! My rent is already 1300+ dollars and to add a $60 fee on top of that is crazy. Oh they do have the option to pay by electronic check but if you don't have a checking account you're paying the fee. If you're one of those people who don't use credit, you're screwed all around! I wouldn't recommend these apartments just because of that! Rent is already too high and you add another $60 just to pay the high rent. Not to mention that is NOT something they tell you when you sign the lease. Had I known that I would have went somewhere else. Then there's the extra fee to use the gym and pool! Even though it's listed as an amenity! Planet fitness is cheaper!

I absolutely love this community! I have no issue with neighbors. The staff is amazing. Maintenance issues are handled quickly! I highly recommend this neighborhood!

Best place to live.been living here going on 5 years. Maintenance is on point.no complains!

I have been a resident here since March 2019 and it has been a great place to call home. Every maintenance request has been completed and fixed within 24 hours. It is a clean community and the valet living for trash pickup at your doorstep is the best. They are truly always at your service. Estates of Brentwood Lakes cares about their residents and brings the community together with social events for Halloween and Trick or Treat for the kids, pool parties, and breakfast on the go as residents are leaving. They ensure that the community and residents have a clean and safe place to call home! November 3,2023

I just moved in here and the customer service is and was IMMACULATE! They worked so hard to get our application in, approved, and handed us the keys the same day! Leslie pushed hard and stayed on top of things to get us into the perfect apartment. The appliances are beautiful, and the extra amenities (pool, fitness center, dog park, and playground) are something we plan to take full advantage of!

Love living here been here 10 yrs plus, Thanks for the continued cleanliness and care for the residents.

2nd month living here.
Kevin in the leasing office was a pleasure to work with. Very prompt and attentive.
The property is well maintained, quiet, and updated. Would recommend.

I better get a turkey! Love this complex and the staff is extremely helpful and make you feel like family! It has been a wonderful experience overall. My apartment is extremely comfortable and I look forward to the years to come. Great job leasing office and maintenance staff!

I have lived here for very long time, and I’m generally pleased overall
Service calls are usually taken care of pretty quickly
I also love the convenience to be able to be on the highway in just a matter of minutes to go anywhere I need
Overall a pretty good place to live

Lived here over two years, they’ve been nothing but nice/helpful with any and everything along the way! Overall great experience!

I would give them no stars if I could. This place is absolutely awful. We had the leasing office lie to us saying that one of our packages was returned to the Amazon driver when it wasn’t even delivered via Amazon - it was UPS. Turns out one of their maintenance workers who lived on the property had the package accidentally delivered to their door and they kept it. We had our neighbors even take our packages off of our door step and all we get is “we talked to them and it won’t happen again”. I really don’t understand how these people are employed - there’s so much more to write but the review would be at minimum 5 pages long. I will say the only person who is somewhat helpful is Kevin

I absolutely love this community! I have no issue with neighbors. The staff is amazing, any questions I have are answered in a timely manner. Maintenance issues are handled quickly! I highly recommend this neighborhood!

Worst apartment to live in. Staff is very rude and unprofessional. They marketed pool and gym as free, but they charge extra fees for pool and gym which is not in the lease contract. The rent fee is unreasonable for the area.

I been here for a yr now going and I love living here it nice and quiet everybody in the office is very nice and friendly I will recommend people to live here