The Great Design Transportation, Twinsburg OH

What a pleasant surprise! I literally booked this car service right before we left for the airport in Boston for a pickup 5 hours later. They immediately got back to me with a quote and confirmation. I was texted as soon as we landed and a beautiful black Lincoln MKT was waiting for us as we exited the airport in Cleveland. We were greeted by a very dashing and friendly man named John Pierre. He was very engaging but polite and quiet when we were otherwise busy on calls, etc. The car was pristine and very comfortable! So glad we happened upon this company and will definitely use them again and refer them to friends in the area!

We met Raymond at the airport as we were looking for transportation to hotel on Wednesday. He was very friendly and professional. On the way to our hotel, he mentioned a few places to visit and some good restaurants. We mentioned that we were flying home on Sunday and he said that he could pick us up. He took our contact information and gave us his card. We told him what time our flight was and he suggested a pick up time. He said to text him Saturday to confirm. We did confirm and requested pick up for 5: 30 am. When we came out of hotel at 5: 30, he was waiting for us - had been there since 5: 20. Got to airport with plenty of time to spare and conversation was great! We did research him online before confirming Sunday pick up - all of the reviews were great. "Everybody loves Raymond" and so do we!

Very professional, reasonably price, and was always on time. Made excellent recommendations on restaurants and things to do which added to our experience during our stay. You will be overly pleased if you choose them for your transportation needs while in Cleveland

Wonderful just wonderful service, we are so glad that our contract are with them and no one else.
We thank you for your great service TGDT.
District Manager Shelly Safo!

I used to try taking an Uber or Lyft in the Cleveland metro area but they were often hard to find (or found it hard to find me for some reason). When I discovered Raymond and his business everything changed for the better. He’s a great guy, with great vehicles (SUB’s and vans), and is totally reliable - meeting you when and where you want. I always book with him in advance now when flying into Cleveland. Six stars out of five for this business if I could!

The Great design transportation was prompt, professional and showed great customer service! Ray was our driver for our wedding and he made our special day so much easier and hassle free! He made sure we stuck to our schedule and got delivered to each destination at a timely manner, Hands down one of the best transportation services in Cleveland! I highly recommend

Very professional and pleasant. Vehicle was immaculate and well equipped with chargers and water. I also recommended Ray to incoming convention attendees and everyone thanked me and offered rave reviews on his service!

We frequently fly out of Cleveland Hopkins Airport. We used The Great Design Transportation limo service a year ago for the first time, and since then, we have used them exclusively every time we fly in and out of Cleveland Hopkins Airport. They have excellent pricing and excellent service! We have had the pleasure of having Ray as our driver on multiple occasions and he is always punctual, professional, and pleasant. The cars are kept in impeccable condition. With the competitive pricing and excellent service of The Great Design Transportation, we have absolutely no reason to use taxis or Uber. This company gets our highest recommendation and will certainly continue to receive our loyal patronage.

Ray helped me get to Toledo from Cleveland when I wasn’t able to get a rental car. He also stayed with me making sure I had someone to meet me at the hotel I was staying at. He’s very knowledgeable and helpful with the fishy situation I had going on.

Ray is wonderful. After dropping me off at my hotel, he gave me his business card. I texted him a week later when it was time for me to fly home and he arrived 10 minutes early for pick-up. His cars are spotless, definitely use this service.

Best experience I have ever had with a car service. Raymond is professional and his car is immaculate. He retrieved my bags at the rounder, took them to the car, and when he dropped me off he took my bags inside for me. I made an appointment for him to pick me up to go back to the airport. He was on time and so pleasant. Also the cost was very reasonable. This guy deserves a big tip. I will call him whenever I come to Cleveland.

Great Design is by far the best way to go if you need transportation. They go over everything with you. Great pricing and fabulous customer service. I really enjoyed when I called them again to book transportation they answered the phone with my Name. Now that is service. Oh and their drivers. Outstanding. I will never use any other service!

This company provides professional and excellent service. Very clean vehicle and prompt. I was very pleased with my service.

Had to come out to CLE from SFO last minute to care for family. Not only was Ray well ahead of time during a last minute situation, he made the trip enjoyable and provided great local advice. Will most certainly use this service again!

Awesome service. Punctual, friendly and efficient. I would recommend them to anyone. I would use them again. The price was perfect too.

Very helpful and cooperative and patient. We got lost at the airport and could not meet up with the driver but he waited and ultimately we connected with him. Thanks for waiting and being so courteous!

Ray was great! A pleasure to speak with. Prompt and courteous. Really clean and nice vehicles. Will definitely use them again when I return to the area.

Awesome service! Was on time for the scheduled pick up! Clean luxury SUV! Handled my luggage. Very professional service. Highly recommend TGDT

So very happy to find a transportation service that provides real affordable transportation. Very glad to bum into your service. Let's do business Ray!