The Home Depot, Grove City OH

I want to thank Delaney who works in customer service at the Grove City's Home Depot. She was so patient and went above and beyond to help me.

It takes an extremely obnoxious amount of care to walk through the aisles, especially the main aisle because of all the displays designed to lure holiday shopping. I'm surprised it isn't considered a fire hazard.

The 2 gentleman that helped us get the black large tool box down and loaded in our truck was ABSOLUTELY WONDERFUL! You have an amazing team. Thank you Home Depot!

I love this store! It's the best for holiday and gift planters. Also, Awesome for the best flowers in the spring and summer. The staff is always uhmazing.

Omg service was horrible noone knew where anything was I asked for help in the toolbox section I ask three people and they just must have forgot about me Dewayne was awesome there just saying if you can't find Dewayne you probably won't get service he seemed to be the only one there working

Always helpful and happy staff. Things are always stocked, so I never have to go to other stores after I check out. Website is easy to navigate and always gets me to the correct location in store. Best Home Depot in the Columbus area.

Find anyone to assist with anything is nearly impossible. Pandemic or not, either get help or close the location and fully staff another location

This is the official ryobi service center. While they weren't able to replicate or fix my issue with my mower they did a hood job of explaining themselves and giving me tips. I don't usually shop at this depot but I might start.

This Home Depot location offers the same materials, tools, parts and misc items for the various types of professional or DYI projects, as well as offers the standard 10% US military/veteran discount and has preferred parking for military/veterans.
The lower score is for the misalignment with the store setup, as almost all Home Depots are set up and organized in a "Cookie cutter" type of fashion, which makes the experience exceptionally convenient.
This particular location requires extra time and effort to search out the same parts, which creates inconvenience, confusion and I would go as far to say frustration during times when "The clock may be ticking".
You still receive the same friendly help and the employees still take initiative to ensure they help or find someone with greater Subject matter and/or technical expertise.
Again, great store but they should really consider aligning with the setup of other Home Depot stores.

I had no idea what kind of grass seed I needed to match my lawn. Ray helped me through the whole process and was very knowledgeable. I appreciate the good help.

Home Depot is awful. Ordered a dishwasher and paid for installation a month ago. The delivery team was unable to install and just left a dishwasher sitting in my living room. Customer service shows no interest in getting the problem solved. Save your time and go to Lowe’s

Found what I needed. Great Price. Thanks.i tryed to save a tree with Erecipt. But it doesn't give you any choice. Something that needs addressed.

Sorry no photos, it was eatin up before I had a chance to take, it was totally awesome, hot out of the oven made to order, dined in for the experience. GREAT JOB GUYS!

The Home Depot is a great place to get supplies for projects around the house. They are reasonably priced, of good quality and the associates are very friendly and helpful.

Go here all the time. Only complaint is i can never find anyone in a department when i need something. Always have to go hunt someone down from another department so they can call the people i need.

Lots if employees walking around but to busy to help out or answer questions.

Cashier was more than happy to engage in a conversation about the plywood i was buying was made of.ya it was 3/4 pine. Been using it for about 25 years i think i know pine plywood. But he knew better.

I will stick with Lowes and Manards

No one in store knows anything about nothing! Treat's you like your not intelligence to know what your asking them nor do they point you to someone that does know!

Employees in store were nice but delivery service was BAD! They were 1.5 hours b4 the 4 hour window they were supposed to arrive. They were rude (1 guy only spoke in grunts). Almost dropped old fridge on my finger. Did not put fridge in the space or plug in to make sure it worked; just left it in dining room and left cuz I asked them to wait while I cleaned floor (would have been done if they were on time). Would not give their names. Took pics in our house without our knowledge or permission on areas that did not apply to delivery. Lied about what happened and forged a signature on the delivery receipt. Home Depot give us partial refund to compensate. Their bad delivery service cost them.

It took 90 days to plan our kitchen design. Been waiting on this that long. Then also to find out the installer wanted $8700. Benson done a great job designing it but im upset that it came out this way. 90 days to figure this out then another 8-10 weeks for cabinets! After waiting all this time. STILL NO KITCHEN. I should have known if they could not of figured this out n 30 days it wasnt gonna get done. Here we wasted all this time. Very upset. We bought 2 kitchens thru them before but they couldnt figure this one out in a timely manner