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The Home Depot, Cleveland OH

Address 3355 Steelyard Dr, Cleveland, OH
Phone (216) 741-6123
Hours
Monday9:00am-8:00pm
Tuesday6:00am-9:00pm
Wednesday6:00am-9:00pm
Thursday6:00am-9:00pm
Friday6:00am-9:00pm
Saturday6:00am-9:00pm
Sunday8:00am-6:00pm
Website www.homedepot.com/l/Steelyard/OH/Cleveland/44109/6857
Categories Home Improvement Store, Appliance Store, Bathroom Supply Store, Cabinet Store, Hardware Store
Rating 3.5 24 reviews
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The Home Depot reviews

24
Sort by: date highest rated lowest rated most helpful
Angela
May 23, 2021 11:55 am

I got everything i needed. The workers were so nice and helpful. Cant wait till mask are no longer needed.

Barbara
April 23, 2021 5:22 am

I had a good experience at home depot, the service was good, I found what I was looking for with no problem

Vivian
April 14, 2021 1:45 am

So very inspiring and inspirational for restoring my home, just wish I had the money to match my enthusiasm

Hands
April 09, 2021 12:45 pm

The customer service there was amazing. The employees were friendly and very helpful. I will always go back️.

Kan
March 24, 2021 7:43 pm

This homedepot sucks, they won’t even price match homedepot.com. They will make people who are already in the store to buy online, and then wait 2hrs for the ready pick up email, then they will give you the items

Denise
February 07, 2019 5:26 pm

Found what we were looking for right away. Not enough help and had to walk aways to get to the nearest cash register!

Ruth
January 24, 2019 2:13 pm

I needed to run in for fuses. So happy they have them. The only problem was at the self checkout. I put a $20 bill in the machine to pay and the register didn't give me credit for paying. The staff took care of the problem and I was on my way.

Iris
January 21, 2019 2:38 pm

This home depot is quite big and usually you could find what you need but please when it comes to look for help and I mean employees that really have at least a little bit of knowledge be careful to whom you really asking the questions some dont have any clue of what you are asking or any idea of what you need.this why im giving a 4 stars, the store is ok clean and organized not our favorite home depot at all.just only if we are in the neighborhood and need to something is fine.

Dk Mayes
January 15, 2019 6:01 pm

Good product and service basically all contractors shop here more than any other big box stores

Jim
January 10, 2019 12:28 pm

I had a great experience returning an item today. It was from another HD location, but they were able to square me away.
My only quibble is the electrical panel was blocked. One would expect a hardware store to be OSHA and NEC compliant.

Dex
January 01, 2019 6:48 pm

The customer service was excellent and I was helped til I found exactly what I was looking for. And everything was pretty neat and accessible.

erick
December 30, 2018 11:22 pm

Help was too busy texting I had to call someone else passing by too bad that the lady who helped me was really nice and helpful bad apples everywhere

Seo
December 24, 2018 9:22 pm

Helpful employees here that are semi knowledgeable. I can't really complain the lines are fast and I can usually find everything I need. I did have one issue with making an online order and they didn't have it ready that day but it was the holiday season so they were super busy. Also they don't have a huge selection of speaker wire which is odd.

Michael
December 22, 2018 5:15 pm

I like the selection but most employees cant help u with what u need help with either finding or needing most cant even answer your questions

John
December 15, 2018 1:26 am

Home depot excepted a measuring job at cost and had me come into the store for a price quote to install my doors just to inform me they can't get the door size because of a one inch difference and didn't offer the money previously given in return it's sounds scammy

Francis
November 07, 2018 11:21 am

Its a decent store! The clerks are friendly and they usually have everything in stock that I'm looking for. Aside from looking like you walked into ETHIOPIA, AFRICA it's a good store.

Azory
October 22, 2018 11:56 pm

I went online and signed up for a tile class at 10am on Saturday. When my friend and I get there they told us the class was cancelled because nobody signed up. I guess my confirmation email didn't mean anything. Plus the one person who could teach the class called off from work. Great!

Rebecca
October 22, 2018 9:01 am

The Steelyard location is the worst Home Depot in the area. We went there to shop for tiles. The selection was very limited. When we went to checkout, the only lines that were open where the self-checkouts. All four machines were open, but there were long lines and one employee manning a very slow computer to help everyone. The pro desk was open, but there was a huge line for that as well.

Joe
October 22, 2018 8:04 am

Numerous options, but it's difficult in the evenings to find assistance if needed. It can really feel like a ghost town. But I was able to find what I needed, and it wasn't expensive.

Martez
October 18, 2018 4:54 am

I practically live here. Right down the road from my house. Workers are always glad to help out. Lately they have been more educated on the department They are in, and if not still help or find someone with more knowledge to help.

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