The Salvation Army Thrift Store & Donation Center, Strongsville OH

Lots to choose from. As w any other thrift store, you never know what you'll find. This store is well organized. Friendly staff.

Employees remember you are no better than the shoppers who shop there. Witness multiple times employees and managers mocking and making fun of shoppers, like I said employees step back and remember where you workin

Used to be one of my favorite thrift stores in the area. They’ve been very hit or miss and the quality of their items aren’t the best anymore. The baby clothing selection is awful. Most of the items are very worn out. Store itself isn’t the cleanest. Hope they can get back to how they used to be

This is by far the nicest thrift store I've ever been to! They are fair with their prices and have a huge selection of everything! Just wish they had a direct phone number so i could call and make sure theyre open before driving almost an hour to get there.

This used to be one of the finest thrift stores but the new manager, or Salvation Army itself, ran it to the ground. The quality of items for sale is poor, though during COVID, locals donated truckloads of items. Shoppers see nothing. Employees seem frightened to talk to customers or each other.

Well organized, clean store. Some items more overpriced than my expectations of thrift store. Also, not open past 6 and not open on Sundays must take a lot of their business away!

Website says they close at 7. Every time i go there, they are closed or store is just closing.also the staff at the front desk are rude

Shameful treatment by the older cashier. The price tag on a bud vase "looked wrong". After accusing me of doing something she refused to sell me a cheap vase. I buy these all the time to give flowers to my elderly clients, just to brighten their day. Cashier then did the exact same thing to the next 3 people in line, made accusations and refused to sell items. SA-What are you doing? The worst part, there were two cashiers working together. The second one just giggled. After decades of shopping/donating here, I won't be back. I will not tolerate being treated like a criminal. Is this your new mission? Seriously?

The stores hours are not updated. Online it says they are open until 7 but they close at 5, I went today and they said they were closing in 5 minutes at 4: 25 closing even earlier than their sign says. Update your hours

Ridiculous! I wanted a skirt and tried it on and the price tag must have fallen off and I wanted to go and check and they wouldn’t sell it to me. Properly staple your tags and actually add tags to items and not save them for yourselves

They have a lot FEWER things than they used to have. Also the clothes are not as nice as on past years. There are many clothes but before you could get really nice name brand clothes that were lightly used or still new with the tag. Hopefully it gets better in the future.

When I was here- the store looked really cleaned up really well and that the owners and staff took the time to clean it- which was really good. The only concern I would have is that the men's section of clothing is not really what it used to be in the times that I have been there before with family and friends. That is one area that could use a lot of work.

They always seem to have what I'm looking for. Excellent customer service + great prices = customer for life

Not open the hours listed here. Different day, seem closed earlier. Who knows what the hours are. Glad I came earlier in the day to find a tiny mens section. Used to be so much better.

Tried to visit on a Saturday after seeing online that they were open until 7pm. Drove for 30 minutes just to find out they were closing in 5 minutes at 5pm.
Please update your hours.

Nice furniture
Nice staff
No music related items (CD, players, stereos, etc) at this time