The Spa School, Columbus OH

Worst experience. Went in to get my hair colored. I thought it would be okay since the student was about to graduate and there are instructors there if anything went bad. The student even asked for inspo pics the day before. But no. While she was rinsing my hair the instructor asked me to pay before the student dryed and styled my hair, so I did. And now I know why. She turned my hair orange! It was awful. The student said she didn't like it so she was going to put a new root color on to fix it but she wouldn't have time to dry or style it if she did. At that point I just said okay because I didn't want to leave with orange hair. Well I still left with only slightly less orange hair and I have to pay another stylist to fix it. I can't believe the instructors let this happen. I'm not mad at the student, she's a student and I still tipped her for her time, but the instructors know better. I feel bad for those students and hope they get better instruction elsewhere. I would post pictures but I'm too embarrassed.

Ms. COOKE confirmed me getting in right away when I called on an early Friday &
Mariska was very confident with her ability to give me a great pixie cut without any instructor Assistance. I'm very happy with my cut today. Thank you Spa School. I appreciate the Healing Hands program for customers with cancer history.

Want to give a shout out to Courtney and Kim! Courtney was my stylist today and Kim did my nails. Great and amazing ladies and great conversations! Will definitely be coming back to see you both!

Shout out to Shauna! Went in for a pedicure and she was great! We had great conversation, and she did my polish perfectly. She seemed to have a lot of experience which was really comforting to have. The chairs for the pedicures were not so comfortable (which has nothing to do with the tech!) and I understand you get what you pay for because it is a school. I also got a manicure (not by Shauna) and wasn’t too pleased. The tech skipped the soaking process, and was going to skip pushing my cuticles back until she realized she shouldn’t skip some steps. Then when it came to polishing, the polish turned out very clumpy, she did a top clear coat and then went over some spots with the color polish again because she noticed that she missed some spots. After getting out in the sun, I could see the layers in my polish and my clear coat had tons of bubbles. I understand these are students but some may need more practice before being put on the floor. Definitely would recommend shauna for pedis though!

This place should be amazing. What they do for cancer patients is the only reason they get two stars. I called this location 3 times before driving an hour to get there. At 1: 40 in the afternoon we are told there are no students to help us after calling before we walked in and were told they could help us. Mind you, they are open until 6 and no one was doing color or anything else that would take a long time. We said we were patient and would wait and we were told no, that the students needed to go to lunch and often times they don't come back. Seems like a management problem to me. If you want to try, go ahead but it was an epic fail for us.

Had a great experience with Courtney, I went in for a haircut and had the most professional service and super friendly! Would definitely go again.

Maria was very professional and friendly, she took us in at the last minute and did an excellent job

Megan did a fantastic job and was so polite and personable. Would always recommend seeing her for any service and she knows what she’s doing while still being fun and engaging with you:)

Meg K did a haircut for me today and she was great! Professional and had a great bubbly personality that made conversation flow easily.

Megan Kilgore absolutely killed it on my hair! She was great company as were the other students there:) loved the atmosphere and services she provided for me

First time with Mariska, she did a great job in coloring and trimming my hair. Will request her again.

Megan Kilgore did an AMAZING job brightening up my hair without needing to re-bleach it! I’m obsessed with the colors she used and would Definitely recommend going to her for bright hair colors and fun conversation!

We've been here many times for waxing, facials and makeup applications. It really depends on the student you receive, but we've almost always had amazing experiences. My daughter had a natural makeup application done for her senior photos last week and the student did a phenomenal job. My daughter has possibly the most fairest skin of all and this student went above and beyond to accommodate that feature. I wish I could remember her name, but due to the consistent service we've received, you should be able to find a student who can provide you with the same!

As a previous instructor, I wouldn’t recommend this school to anyone. The students are now teaching the classes as they cannot hire instructors because the pay for their educators is less than what one would make at McDonald’s. The money taken from the students for tuition helps pay for the owner’s private island and jet vs being reinvested in the school. I saw cockroaches in the school up until I left in Dec.the cosmetology program is prioritized over the esthetics program. The management is chaotic and inconsistent. There are many other options for esthetics, do NOT go here! This school used to be great 20 years ago but because nothing has been updated, it remains worn-down and outdated. I’d love to share more about my experiences here…