The UPS Store, Akron OH

$3 charge to print an Amazon return label is insane. Sent email from my phone. He printed. Took 5 seconds. No excuse for this.

Greedy poorly ran store, wanted to charge me $3.00 for a PIECE of tape for my amazon free return box.
I’m talking 5 inches of tape from a massive roll they had on the counter, these people won’t help you in the smallest ways.

Manager from 12/6/23 good job losing a customer and my family, we’ll make sure to never visit this store again & all Amazon returns will be through Kohls not you.

Amazon pays UPS and it’s franchise owners BILLIONS for these free returns and yet this franchise owner/manager (Arlington rd store) wants to take advantage of people who Amazon already paid for. GREEDY LOSERS!

Ross at UPS went above & beyond! Our package was missing because it was delivered to a dorm in Columbus. He called them and tracked it down. They got it to my son in time for his job interview! True customer service!

Charged $3 to email them their own label and print it but if you need to go in there make copies of something it’s 14 cents a copy. In todays world where most people don’t use home printers and everything is digital you would think they would have a better system in place. Wouldn’t go there unless I have to.

Great store, great service.the employees are all so helpful. They do seem busy at times, but the line moves fast. They have multiple services here, I haven't used them all- but I can speak for a few of them. Ordering prints online for pickup, delivery service, Amazon returns, and their notary service. A+

What an incredible store rum by incredible people. I constantly need printing, and the team here is willing and able to go above expectations. Ask Ross about his pun of the day.: D

So sorry it was Amazon that messed up they said it was UPS store.but I want to clear this up because it was Amazon fault that I didn't get my return processed. Thank you Roberta

I used this store to ship one small Auction lot I won from a local auction house. Without letting me know ahead of time they charged me excessive fees and when it was all done, I paid 50% more for shipping than I did the toys I won. Do not use.

This place is amazing! We run a business and use them for all of our shipping needs. We always have a great experience with everyone who works here. Definitely recommend!

Very friendly and professional staff. Even when there are loads of people around Christmas sending out packages they are knowledgeable, quick and efficient.