The Village Network, Wooster OH

The staff is wonderful friendly and kind. Couldn't ask for a better support thanks for all u do

Terrible place. My son is traumatized after being here. Horrible communication. Didn't read the paperwork for his meds we gave him. We ended up having to get an EKG to make sure he was ok and that there wasn't any damage done. They denied any wrong doings and eventually wouldn't even communicate with me when I asked why it was done. Weird if there's nothing to hid why stop returning my calls suddenly. Instead I was blamed because employees can't read paperwork, easy to read too. One of the staff told me this was "as high functioning as he will get". Kind of a messed up comment to make when they never knew my son before this crisis. Also was guilty by same staff member for accepting funding to help my child. A couple times I walked in to visit my son employees one in particular was always on his phone. The social worker who did the therapies couldn't remember a thing. It crazy this place did more harm then good.

I cant find the number for the nurse practitioner and every time I call to talk to an operator to help I get disconnected before even speaking to anyone.