Thermal Roofing & Siding, Massillon OH

I was very happy with the job that Thermal Roofing did on my house. Jay was very helpful throughout the entire process. The crew did an excellent job from the beginning to the cleanup and the roof looks great! Thanks Thermal Roofing!

Brian is one hell of a guy. He helped me fight the insurance company to get my whole roof replaced because the whole thing was bad instead of just half of it that the insurance originally only wanted to pay for. It was a long hard battle but he saw it through 100% I now have a brand new roof on my house and garage and I couldn't be happier. The crew came out on a Saturday per my request and they worked about 13 hours a.d got most of it done in one day. They had to come back Monday only to shingle the garage and do some finishing touches. Definitely will be recommending this company to anybody I know that needs roofing done. Tha ks again guys for being honest, prompt, going out of your way to accommodate my needs, and for helping me fight for what was right when most people would have given up after 4 months of back and forth! 10/10 in my book!

It was a long journey going back and forth with the insurance company but JJ got it done! He stayed ontop of everything and made sure we got everything we needed. Roof was put up in one day and crew did an amazing clean up afterwards. Would definitely recommend!

We love our new metal roof. This company makes sure everything is done right and they keep in touch with you to make sure your satisfied with the work before you pay anything. Very friendly employees that care about your property.

My new roof looks great, but what prompted the review is their great customer service. Both Jay and Brian listened to my wants and concerns and followed through. Not to pick on an industry, but often, good customer service is a difficult find with contractors. Thermal Roofing was fantastic beginning to end. Thank you

I had my roof replaced from storm damage and my whole experience was great! The roof looks great and was done quickly!

Excellent service from the moment we contacted Thermal Roofing & Siding, through the inspection and repair. Michael was friendly, extremely knowledgeable, very thorough, and a pleasure to work with. We definitely would recommend this company to others. Thanks for a great job!

Do not use this company. They did not fix the issue we had with our roof even though they came twice to repair. Finally had a real roofing company fix the “many” mistakes that Thermal made! Issue was made worse with caulking and “repair” of house trim (which caused water to dam up and leak into our garage.)

Seriously the best company ever. They got the job done quickly and worked with my insurance company for the full roof replacement after a windstorm damaged several roof shingles. Keri is a pit-bull, she worked diligently with our insurance company ensuring that they adhered to what was covered in our policy; nothing more, nothing less. I highly recommend this company.