Tire Choice Auto Service Centers, Canton OH

They tried to rip me off. What a scam. I saved over $400 by taking my car somewhere else. Sham on this company

There was an issue with the parts being incorrect when the shop received them which put back the timeline for getting my vehicle by when I needed it for an out of town appointment. So I did not have it in time. But the manager was wonderful about keeping me updated and making sure that I had it as soon as possible given the issues that were had with the wrong part and the difficulties they had replacing the part. My car has been driving better now than when I bought it 5 years ago.

Thank you Chris & Nate for helping me out! I will be back. I received a tire rotation and oil change and inspection.
Go here for all of your tire needs they will get you in and out!

I went to Tire Choice for an oil change after a previous negative experience at another oil change shop nearby. I had discovered that the other shop had put the oil filter housing on far too tight and couldn't be removed without a risk of damage. The original shop said because of Carfax reporting as my last oil change (they didn't do) as a full change, they couldn't be sure it was them and that they did not have the part in case there was damage. This meant I had to take time to go to another shop, and probably would incur more cost. After not taking my claim seriously that they caused the problem, they only remedy offered was a free oil change.

I was able to slide right into Tire Choice and the entire team was phenomenal. Not only did they get the housing off, they worked quickly to secure a replacement and get me back on the road within the hour. I will be taking my household's business to the team at Tire Choice going forward. The staff was friendly and helpful and very meticulously walked me through every step of the process.

This place is beyond crazy I came in the end of September for a alignment and new tires they told me I couldn’t get a alignment and still took the money said it was all
For my tires when I spoke with the owner he said that’s not possible it said I turned it down he who was super nice (so I thought) we spoke about getting half off on my alignment because his workers were a joke he then blocked me and now there isn’t a way for me to get my alignment I kept my paperwork and will be contacting someone to push this issue! Y’all done even deserve a start

Went in for a oil change yesterday and left happy. Matt at the front desk was the best! Very funny and very nice and knows what he’s talking about! Thanks matt!

If you’re a female I don’t suggest you ever step foot into this place.first off the manager John Cole treated me like I was stupid and had absolutely no idea what I was talking about. He also made multiple inappropriate comments about me that made me very uncomfortable and wouldn’t stop.

Manager Cole is very unprofessional and inconsiderate, would not recommend any service and would go else where; where they have respect for customers.

Terrible people and service the manager Mr Cole is a flight risk and flys off the handle on people this is very unprofessional watch out

Manager Cole is the worst. Wouldn’t recommend this place to anyone. He is very unprofessional and his language is awful he should be fired!

Unprofessional
John Made my wife uncomfortable and kept making faces at my kid. Wouldn’t recommend. Childish.

Went in for brand new tires on my jeep. Spent almost 800.00. When I pick my car up the guy tells me my rim is bent pretty bad in the back and I should fix it before it ruins the new tires. I never would have spent the money to get new tires if the rim was bent that bad. They should have called before they put new tires on them. Don't go here!

My muffler detached today - Tire Choice got me in same day, also did an oil change for me and reattached the muffler in less than an hour. Very nice staff, can't ask for much more!

Went in on Friday wanting to get my car looked at I was pretty certain I had a bad evap purge valve under my hood, as I had another mechanic say he thought so and also my car has this as a common issue all my symptoms were the same as a lot of other Escape owners with the same problem. I specifically asked for this part to be checked.
The mechanic (john) insisted that it was the fuel canister on the back of the car instead (and replaced that on Saturday.) I asked him will this fix the issue with my car not starting after I pump gas for sure? And he guaranteed that it would. Well I drive away for 10 min to go pump gas to see if my issue was fixed and came right back bc it was not fixed at all. I paid almost $500 for a part/work I didn’t need. Mechanic made a quick phone call and then suddenly agreed it was in fact the purge valve. I returned today for them to replace it. He acted as if he was doing me a favor for replacing it at no charge. Even though he replaced the wrong part to begin with and did not check the purge valve when I wanted it checked. He was very rude the whole time today and also told us that he “ wasn’t wrong” both parts were bad and go “hand in hand”. If this were the case then he would’ve mentioned that they both needed replaced in the first place and that fixing one wouldn’t fix the problem. So not true. He didn’t have a great attitude about it. Not one apology to me this entire time that I had to keep coming back. We asked that the cost of the unnecessary part be refunded as it was more expensive then the part I needed and he wouldn’t do so.
Not only was the servicing a problem. But the customer service wasn’t there.the first day I came in John had told me I shouldn’t have went to another shop to have my transmission replaced 2 months ago bc basically it wasn’t a great shop. Even though that shop did a great job and they fixed my issue at the time. So not a great look to put down another business to make yourself look better. Unnecessary remarks when he himself didn’t fix my car after talking bad about another shop.

Even though I had a slow leak in a rear tire due to a screw I picked up through normal driving it was a quick service for it to be repaired and affordable to give me peace of mind. Very happy with the service.

I have been taking a couple of Jeep Wranglers to this particular Tire Choice Auto Service Center in Plain Township for a couple of years now. Richard and Zach (as well as the technicians) are great. They are friendly, honest and reasonable with the work that they complete. Would recommend!

Good and bad. This review is on the location on Whipple Avenue.
We were visiting Canton from West Virginia when we had an alternator go bad on us. Being a Saturday I was just trying to get home and to find some place that might be able to install a new one for us so we could get home. Tire Choice was able to get us in that is the good. The bad was the alternator that they installed, which was from Autozone, turned out to be defective which we discovered on our way back. We took our van to Kia back home that told us that the voltage regulator had failed and that aftermarket alternators are not good which I have had more than one bad experience with. We also discovered that the belt tensioner was damaged from what looked like a pry bar that was used on it which had froze it in place and it was not holding the proper tension. The cost of new belt and alternator was $520. I have been contacting them as to whether I can get a refund at least for the defective part that they said had a lifetime warranty with no progress as of yet.
UPDATE - I did not receive any refund for the junk alternator. I would have had to tow my vehicle to the nearest Monro which was 20 miles away to which they would have replaced the alternator with what probably would have been another junk alternator. I would avoid Tire Choice, Monro, etc if you need any electrical parts. Their warranty is no good if you have to continually have your vehicle towed to their shops.

Excellent service.
I went in having a RF tire with a slow air leak.
Tire was repaired and I was out the door in about 45 minutes.
Price was fair and service was great.

Stopped in at this service shop while out and about on 2/13/23 because I had just recently bought some really good but used wheels and tires for my '17 STI and needed to see about getting my TPMS sensors reflashed for the car bc they came off of another subaru that had my wheels specs. I didn't wanna go to a dealership and had called around a bit before and nobody was available to get me in to check or wouldn't answer a phone call. I walked in and spoke to the store manager and Was given an estimate on how much it would be to replace all 4 TPMS sensors in the event that they would need swapped out from either not working with the BCU or being broken from wear and tear or hitting really bad bumps or potholes, being that they are low profile tires i have on. Altogether the service took maybe an hour to get the car serviced from start to finish to find out all I needed was to have the sensors flashed to work with my car and wasnt charged anything for work for a simple reflash. Great communication and ran me thru all possibilities of issues and ran estimates for each problem in case any of them were to be the case and in the end was able to get me in and back out on the road as quick as possible with only having 2 people running the shop that day and having other cars being serviced.