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Touch of Excellence Banquet Hall & Catering, Creston OH

Address 10265 Wooster Pike, Creston, OH
Phone (440) 628-1889
Hours
Friday5:00pm-9:00pm
Saturday5:00pm-9:00pm
Sunday5:00pm-9:00pm
Website www.touchofexcellencehall.com
Categories Wedding Venue, Banquet Hall
Rating 4.8 9 reviews
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Touch of Excellence Banquet Hall & Catering reviews

9
Sort by: date highest rated lowest rated most helpful
Lawrence
June 06, 2022 10:12 am

Clean facility in and out, well stocked restrooms, AC temperature set low to where its actually chilly. NICE PLACE

Patrice
May 26, 2022 4:15 pm

OMG! This Banquet Hall was everything the Bride and Groom and I had imagined. The decorations were absolutely gorgeous! The staff was very accommodating, whatever I needed it was supplied! You are officially family! Thank you again!

Silviu
April 27, 2022 6:13 pm

I drove there from Lakewood after a long day at work so it seemed in the middle of nowhere but once I got there I was surprised by the large parking, inside was clean and the black marble on the dance floor made it look very elegant and classy, also the bathrooms were clean

Alexandria
December 09, 2021 7:19 am

We just toured this location. The man we met with, Vadim, was very interested in what we were looking for in a venue. Their pricing is reasonable and the location is beautiful and elegant. Between the lighting and the linens, you can customize the appearance to meet your vision. Their outdoor space features plentiful parking and a nice pergola area for outdoor ceremonies and pictures. The venue looks just like the pictures online.

theresa
July 28, 2021 1:53 am

I wish I could have given them a 5 star, however we just had a wedding there and a few negatives really down played the venue! It really is a beautiful place for a wedding very clean and put together very well! Now the downside, the owner was running a promotional offer when we booked and wasn't very clear on pricing for additional services. After contract was signed they decided to change up the pricing! So beware when booking! We were under the impression of one price and it went up well over $1000. They were litterly only providing use of the venue! We had our own table settings, caterer, dj, etc. Know what you are getting into before signing that contract! We were not aware of misc. Things we were being charged for after signing contract. Up lights, security guard, trash removal, clean up fee, they have an outside ceremony place there is an additional charge for this but keep in mind they DON'T provide seating for this space either. Things just kept being added to our invoice after the first price was agreed upon. Be mindful when booking! Everything is charged as an additional price! Also owner can be a bit pushy as to when and how you do things with your event! Ask LOTS of Questions and definitely get Clarification before booking! I will say they were more accommodating once they knew we were upset with all the unexpected charges. Beautiful Venue! Just be CLEAR on what you are getting for what price! Make sure to get it in writing as well!

In response to owner reply: Be advised the owner changed the original written contract after we signed it adding in all these extra stipulations. Then asked us to resign the new contract digitally. Not to mention changed the entire pricing menu after the fact, I have the emails to prove this! So if you plan to rent this venue just BEWARE of what you are getting and what price its for! As far as the owners response of giving us the outdoor ceremony for free? That is because it was NOT listed on pricing menu, when we viewed the venue for initial consultation it was told it was included,
and we were specifically told we had to provide our own chairs. Budget was not an issue! It was the way the owner went about pricing and charges! I have 3 different invoices all 3 different totals because owner continued to change it. Point is JUST KNOW WHAT YOU ARE GETTING AND FOR WHAT COST! Had we known about all the surprise charges we would have definitely chosen another venue! As far as being able to decorate and set up the day before that's fairly typical for most venue's as long as nothing is previously booked, for as much $ that's charged for this venue. Promotional price was $2000, believe me Your looking at a minimum of about $4000 just for 6 hours for just the venue. It goes upwards from there.

Denys
December 26, 2020 1:19 pm

Gorgeous banquet hall with live music and yummy food. Their italian-american cooks crew can blow your sensors of flavor with delicious dishes. Nearly impossible to stop eating but luckily, with live music band, you can shake everything off.

Maryana
December 11, 2020 9:57 pm

This cozy restaurant has left the best impressions! Do yourself a favor and visit this lovely restaurant. The service is unmatched. The staff truly cares about your experience. The food is absolutely amazing – everything we tasted melted in other mouths. Owner is extremely knowledgeable and makes great recommendations.
Absolutely great place if you are looking for a delicious food to taste, upscale service and chill atmosphere. Highly recommend!
A big THANK YOU to the owner for making our party so SPECIAL, SPECTACULAR and MEMORABLE!

Olga
November 21, 2020 11:39 am

Beautiful place, fancy food, incredible staff and live music. We had an amazing night and can’t wait to come back. Highly recommend checking it out!

Linda
July 05, 2020 4:42 pm

Fantastic venue, friendly staff that went above and beyond my expectations, and wonderful service all around! Would recommend to anyone, will be back again!

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