Towpath Credit Union, Fairlawn OH

Monica M at the Fairlawn Ohio office is beyond great! She took her time with me and didn't rush me into what I came into the office for. She let me make the final decision and you don't get that everywhere you go. I will definitely keep working with her. I feel I'm able o trust her and you definitely need that when dealing with your finances because it's your lively hood!

Monica Mace went above and beyond to help me get a loan for a new motorcycle. She walked me through the entire process, making sure I understood everything. Overall it was a great experience, and I am very thankful.

I had a fantastic experience working with Monica at the Towpath Credit Union! She was extremely efficient, clear when all communication, and very knowledgeable!

Love my local credit union. Everyone is always so friendly. Their rates are better than any big banks. Thank you!

Monica is the BEST! People of her caliber in customer service are very rare. She goes above and beyond to take care of her customers both new and existing. Highly recommended! All our banking with be done with towpath moving forward (as long as it’s with Monica!)

Monica was great to work with. Rates were also low compared to the market at this time. Seemed like she really cared about me vs just getting more business. Was happy overall and would recommend the CU to others.

I want to especially thank Chuck S in the loan dept for making loan process so easy. He is very kind knowledgeable and extremely helpful.
Thank you so much for everything.
I really love my credit union!
Kim

Monica was phenomenal to work with she gave great advice was very professional and made the process easy and fun!

Super friendly customer service. We’ve been with them for 6 years and have never had a bad experience! Love Towpath!

Chuck helped us look at financing options for cars and was incredibly helpful! Having never financed before, he made the process smooth and explained everything clearly.

Worked with Monica Mace, for a car loan. Monica provided absolutely top notch service. She made everything happen from final approval to cashier check for payment to dealer within 90 minutes! Now that's 5 star service! Thank you Monica.

My husband and I have been with Towpath for years, and for good reason! Any time we need fast professional and reliable information on loans or banking THIS is it! I have to give extra props to Monica Mace! We recently had to apply for a loan to have a new well put in, and omg was she quick! She was understanding with ALL the hiccups we encountered in getting estimates, she checked in frequently to make sure WE were doing ok and was just the nicest caring individual in all of this! Absolute 10 out of 10 service! Really couldn’t have asked for better! Thank you!

My experience with Chuck was fast and he communicated every step of the way! Thank you for your help and making the process very easy!

Monica was incredible! She was fast, nice, responsive especially since I needed my loan and check to close my deal really fast! Thanks so much Monica and Towpath

I have been a member for a number of years and the service has always been very good! Recently, I have the pleasure to bank woth Eboni at the Fairlawn branch. She is the kindest tellar with exceptional customer service presence! Towpath is fortunate to have Eboni as its frontline representative!
Sonya Y. Williams

A Shoutout to Monica Mace at Towpath Credit Union

I just had the most amazing experience with Monica Mace from Towpath Credit Union, and I couldn't be happier with the service she provided. She really went above and beyond to help me secure a loan for my auto lease buyout, and I can't thank her enough.

From the start, Monica, took the time to understand exactly what I needed and worked tirelessly to find the perfect solution for me. She was so professional and paid attention to every little detail, making the whole process incredibly smooth and stress-free.

One thing that really impressed me about Monica, was how quickly she responded to all my questions. She was always there to explain everything in a way that was easy to understand. I never felt confused or left in the dark thanks to her constant communication.

But what really stood out about Monica was how much she genuinely cared about my financial well-being. She took the time to assess my situation and gave me some fantastic advice that helped me make the best decisions for myself.

Monica, from Towpath Credit Union, went above and beyond to get me the best possible terms for my loan. I really felt like she had my best interests at heart.

If you're looking for a loan for a lease buyout or anything else, I highly recommend reaching out to Monica Mace at Towpath Credit Union. Her professionalism, efficiency, and amazing customer service truly set her apart from the rest.

I just want to say a huge thank you to Monica Mace at Towpath Credit Union! You made such a difference in my financial situation, and I am so grateful for all your hard work and support.