Trail City 4x4, Mt Vernon OH

I had a new lift kit installed on my 98 Dodge ram 1500. Chris was very knowledgeable about what I needed and Jeremy is a great mechanic. My truck has never driven better.

3500 / 2018 Ram leveled, Foxs shocks.
Great job thank you very much. Will definitely be a returning customer.

Excellent service. Very satisfied with the end product. They installed leveling kit, new wheels and tires along with an alignment. Before/after pics attached

Good experience. Seemed to make my installs efficiently and took care to box or package old parts and hardware as I had requested. Satisfied with the work performed on my 2023 Wrangler.

Called and requested a quote on some wheels. Lady who answered the phone sounded inconvenienced by me calling. She stated she would call me back within a few minutes with the quote I requested. Ongoing several weeks now and haven’t heard anything. Take your business elsewhere, where they actually value you.

Upon first encounter with Trail City they seemed pretty knowledgeable and decent, that’s where it ends. After they get ya hooked you realize prices are high, they sell a lot of China made junk without giving American made alternatives. I would’ve bought tires there but the main owner said most all tires and wheels are made in china and essentially sorry bout your luck. So I went else where for wheels and tires to find American made. Too top that all off I took my Jeep out for the first decent off roading experience with it and it broke and left me stuck due to negligence on their part, which the owner wanted to blame on me and say no other customers had issues with his lift jobs and he had done way more 4 wheelin than me and that he should know. All’s it comes down too is sometimes the customer might be right, and if a small business can’t go out of their way to be patriotic than who will. I won’t recommend
this place to any buddies because the owner is a bit arrogant and all knowing! He can feel free to call me anytime to further discuss, number is in the system but he doesn’t seem like the type to rectify his/their wrong doing! Once more it’s a small detail but when they replaced the rear shocks the couldn’t even use matching bolts. A reputable place might’ve payed attention to that small detail.

Jeep Gladiator steering issue and alignment problem. Excellent diagnosis, recommended repair exceeded expectations. Prices for tires and labor are reasonable.

Tire buying and installation made simple. My truck feels so much better with new tires and the alignment! Thanks Trail City 5