UH Ulrich Professional Group, Kent OH
| Address | 401 Devon Pl #215, Kent, OH | ||||||||||
| Phone | (330) 673-9501 | ||||||||||
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| Website | uhhospitals.org | ||||||||||
| Categories | Medical Clinic, General Practitioner | ||||||||||
| Rating | 2 4 reviews | ||||||||||
Nearest branches UH Kent Health Center — 401 Devon Pl, Kent, OH UH Portage Family Medicine — 9480 Rosemont Dr Suite 100, Streetsboro, OH UH Fairlawn Health Center — 3800 Embassy Pkwy, Akron, OH UH Rainbow Kids in the Sun — 5901 E Royalton Rd Ste 2100, Broadview Heights, OH, United States |
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Similar companies nearby Sunforest OB/GYN Associates — 5700 Monroe St #303, Sylvania, OH QC Kinetix (Dublin) — 5040 Bradenton Ave Suite C, Dublin, OH, United States Westerville Internal Medicine - Central Ohio Primary Care — 625 Africa Rd #200, Westerville, OH Concentra Urgent Care — 1435 Cincinnati St, Dayton, OH |
UH Ulrich Professional Group reviews
4 Unbelievably terrible experience. Show up at 8: 15 for 8: 30 appointment get put in a room at 8: 35 at 9: 20 I not a soul has stopped in. I have to leave, I walk out to the desk and Maria who I have heard talking in the hallway “suddenly “ appears and asks if we can talk.
No regard to send someone in to say she’d be late. No care that patients have lives too just a “ we stack you up 3-4 to an appointment time attitude”.
The best part was I still have to argue with UH to get my $20 copay back because they couldnt unprocess it. Maria gave a toss whether she saw me and then I have to fight to get my money back and this is health care with UH.
My pcp is Dr. Factor
Once again today, all were courteous, attentive and prompt with service and phone follow-through! Great staff and practice!
Absolutely horrible service I called in for a prescription to be told we will call you back yeah that call never came and to mention who ever answered the call never asked for any of my information just said we will give you a call
Several year former patient here. There are some serious issues with whoever works the phones at Ulrich Professional Group. The only time they answer the phones are between 11am and 2pm, where they pick up to say "We're at lunch" and then hang up before you can get a word out. If you call any other time during normal business hours, they will not answer. If you leave a voicemail, they will either not call you back or they will call you back in 3+ business days. I had blood work done over a month ago. I waited two weeks and never heard anything so I called and left a voicemail requesting the results. Then another two weeks go by, still no call back. So today, I walked into in their office in the middle of the afternoon. There were zero patients waiting in the lobby and two receptionists just sitting there giggling with each other. I asked if my bloodwork results were in and they said the doctor hasn't reviewed my bloodwork yet. What? Over a month and the doctor hasn't looked at my results? That is either a huge red flag or a lie. Needless to say I won't be coming back here.