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Uniontown Vet Clinic

Address 13782 Cleveland Ave NW, Uniontown, OH
Phone (330) 699-9937
Hours
Monday8:00am-6:00pm
Tuesday8:00am-6:00pm
Wednesday8:00am-6:00pm
Thursday8:00am-6:00pm
Friday8:00am-6:00pm
Saturday8:00am-1:00pm
Website uniontownvet.com
Categories Veterinarian, Animal Hospital, Emergency Veterinarian Service
Rating 3.3 15 reviews
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Uniontown Vet Clinic reviews

15
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amy
March 15, 2023 4:31 am

A wonderful place to go for great vet care. Also when I lost my last dog Coco bean they took such good care for her during her life and after. Giving you a room that was wonderful to sit with your dog and grieve. I would recommend all the vets.

Christina
March 01, 2023 7:49 pm

We unfortunately had to lay our 7yr old baby to sleep and the staff was so compassionate and loving. We got to be in a livingroom type room with are baby. We got to give him a chocolate kiss because no one should go to heaven with a piece of love. We got to spend as much time with him as we wanted after he was gone. Was a loving caring experience and I couldn't have asked for better

Rik
December 06, 2022 11:26 am

Terrible customer service! Vet tech named Jess said that our dog should be put down and refused to do the laser treatment which the vet prescribed. She said the treatment was ineffective. The vet was was also rude and accused us for being rude. She lied and said she had seen our dog before which she hadn’t. Another tech was brought out to do the treatment. If we ever get another dog, it will never go to uniontown! Our Ruby is 17 years old… healthy and happy.
She can’t walk because of dislocated hip.

Kimra
November 18, 2022 9:17 pm

We've been here fairly often in the last two years between our two cats and one dog, and they do the best they can but no one is perfect. However, the one time I had a bad experience with them they acknowledged and apologized for it, so I think that says something about the character of the staff. I don't find their prices to be higher than other full-service vet offices. If you need to save money on basic care, there are plenty of walk-in clinics in the area. But if you need specialized care for your pet, Uniontown Vet Clinic can handle it. The doctors give great advice, answer questions, and will spend time explaining things.

Mark
August 24, 2022 6:56 pm

If I ran my business like this organization I would be out of business. This vet clinic has no respect whatsoever for its customers' time. I had several incidents of this nature with them with the most recent incident taking place about a month ago. I received a text from them that my dog was due for boosters & vaccines so I made an appointment for 5pm (one day the following week). I got there on time and waited for 45 minutes. Then one of the vet associates took me into a room an I waited another 45 minutes. The assistant then said she didn't know how much longer so I left. Afterwards I didn't get so much as a phone call or apology from anyone at Uniontown Vet Clinic. With this arrogance and lack of respect they have for their clients I have no interest in going back and/or would ever refer them to any pet owner.

Bethany
August 12, 2022 10:32 am

We have been going there since 1988. It was great until Dr. Baltic left. There is no compassion there, they just care about the money! I took our dog in for her glands to be cleaned. I was told they would call the next day, they didn't. I called to get her in because that didn't fix her problem. They said no openings even after I told them what they said they would do. I ended up taking her in anyway thinking they would take a look at her. The vet didn't even come out to look at her. They can't take 3 minutes to help you! We have referred several people there, and 2 of them stopped going there because they had issues with vets. I believe we want caring and compassion when we go in to take care of our animals. This vet no longer has that.

Amanda
August 05, 2022 2:48 am

They were so pleasant and caring when I went in to have my old dog put down. It was a hard time and they made it a little easier. Plus the beautiful box I received him in is amazing.

Renee
June 22, 2022 5:29 pm

Such RUDE staff. Horrible experience with euthanasia this past winter and this is the last straw. Too bad bc the vet Dr. McAndrew is very thorough and nice but apparently it’s too much to ask for nice staff as well. Me and family members will not be returning.

Rachel
June 22, 2022 5:48 am

Awesome staff! And I also have to tell everyone that I had my dog spayed and it was the best experience I've had with that to date! My dog healed without any redness swelling or itching! It was amazing because other experiences I've had with other places was lots of cleaning of the incision along with redness and itching. Would recommend Uniontown vet to everyone!

Stacy
June 02, 2022 12:27 pm

I took our 16 week old pitbull puppy for the first time this week to get established with the vet. I was so impressed with how sweet and patient the entire staff is as well as Dr. Joe Gainey. He listened to my concerns and gave me actual solutions to try and didn’t make me feel like an overbearing pet parent. I feel we made the right decision choosing Uniontown Vet Clinic for our fur baby.

Sandy
April 16, 2022 2:05 am

I am completely satisfied with the overall experience my senior dog and I experienced. The entire staff was very helpful, friendly, and compassionate. I saw Dr Simmonds and she is a very caring and compassionate doctor. My fur baby is 14 years old and I knew going in there that I probably don't have a whole lot of time left with her. The doctor was very thorough with her and we came up with a plan to make the most of the rest of the time that she has with me be the best that it can be. I highly recommend this clinic. And I want to say again thank you to the entire staff you guys are awesome!

Kara
April 10, 2022 2:56 pm

The worst veterinarian that you could ever possibly go to.

In response to your comment I have a few points. Your parking lot was not full. Your employee parked at the end of our driveway blocking it along with half of the road and didn’t come out to move it until an hour after I called. The owner of the residence needed to leave and could not. I love that you just pointed out that your own neighbor (who has 4 cats and a dog) refuses to be a client at your establishment. We would rather drive 40 minutes away than walk across the street. Plus, we have taken our animals there in the past. So not only do I know first hand how horrible the service is and how ridiculous the prices are but I’ve also been able to observe how disastrously your business is run. If any behavior shouldn’t be tolerated it is allowing your staff or employees to park in the road at the end of a neighbors driveway, especially when we have attempted to communicate several times about the inappropriateness of it. This wasn’t just one occurrence. You and essentially all of your staff have been completely disrespectful in regards to our property for years. In the beginning we were patient and understanding and all we received was a total lack of concern for our frustrations as well as blatant rudeness. For calling yourself the Uniontown veterinarian you’d think you’d have more of a regard for the residents of Uniontown.

Jen
January 12, 2022 8:18 pm

I have a VERY reactive dog (she is a rescue). I've have tried a few clinics in the area, all of them either charge double to see her or send me away because she's to difficult. I finally found this clinic. They agreed to see Jasmine and they did not have an extra charge for aggressive dogs. The first appointment went very poorly (as expected) but instead of telling me to find another clinic they scheduled me for another appointment a few weeks out. They gave me a few meds to help with her anxiety.

The next appointment went great, they were able to get all of her shots and we even got her scheduled for a spay. The vet staff was amazing and for the first time I didn't feel embarrassed or guilty for her behavior. Even the other customers were pleasant, they gave Jasmine her space and not one person gave a dirty or made any offensive comments.

They worked with me in order to minimize stress as much as possible. When I dropped her off to get spayed I informed them of her issues and we went through my concerns about her waking up after the surgery. They did her surgery first and allowed me to pick her up right away.

Special thanks to Dr. Grumman and technicians) for her patience during our appointments and Dr. Simmonds for preforming her surgery. I highly recommend this clinic.

Brianne
November 25, 2021 9:43 pm

The staff at Uniontown Vet Clinic goes above and beyond! I had to bring my two children (under the age of 3) with me to the appointment for our dog. They provided excellent service for our pup, explained every step they took helping to diagnose his tumors AND they helped with my children while I paid, and while my oldest had to use the restroom. They provided truly excellent care and helped this frazzled mom out more than they could know!

Lori
November 06, 2021 2:14 am

Our 180# Newfie somehow suffered an injury where he could not stand up or get around very well. We could not get an appointment at the vet he has been going to since he was a pup until five days after his symptoms presented and only because there was a cancellation. In the meantime, we took him to an emergency vet in the area but kept the appointment in case we still needed him to be seen at our vet. We took him to the appointment and X-rays were suggested so we agreed. There really was nothing significant on the x-rays except for a little arthritis. His hind quarters are weak. She was pushing for us to get an MRI because we really wouldn’t know the extent of his injuries without one. Of course this would cost another fortune. We declined to have this because of the additional expense. The charges were already over $1100. We were also told there was an Ortho surgeon coming in the next week for consults and the charge would be $100 so we scheduled that appointment. We didn’t get the name of that doctor nor did we get a copy of the report but we’re charged $250 for that appointment. When we said the doctor told us it would be $100 and wanted to know why it was $150 more we were told the price went up and they didn’t know it. A phone call would have been nice to notify us of the more than double price. We were told our dog had two blown out knees. Still there was no report provided. It was mentioned several times that we might have to make a hard decision about our dog who is not even 5 years old. The doctor stated these things do not get better and the dog cannot tell us he is hurting. We asked about alternate treatments, water therapy, the doctor suggested acupuncture or laser therapy as options. We asked about getting a report from the Ortho surgeon and wanted information on those alternate treatments. When we mentioned water therapy the doctor stated she needed to check with the Ortho surgeon because that is something that we shouldn’t start too soon. She was supposed to email us all of this information. We never received anything.

Fortunately, our fur baby has fully recovered.

Just be careful. Up until this point we were pretty happy with the care here.

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