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Unity Catholic Federal Credit Union - Parma

Address 5839 Ridge Rd, Parma, OH, United States
Phone +1 440-886-2558
Hours
Monday10:00am-5:00pm
Tuesday10:00am-5:00pm
Wednesday10:00am-5:00pm
Thursday10:00am-5:00pm
Friday10:00am-6:00pm
Saturday10:00am-1:00pm
Website www.unitycatholiccu.org
Categories Federal Credit Union, Car Finance and Loan Company, Credit Union, Investment Bank, Loan Agency
Rating 4.3 12 reviews
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Unity Catholic Federal Credit Union - Parma reviews

12
Sort by: date highest rated lowest rated most helpful
Kay
December 02, 2022 6:50 am

Only leaving a review because of Doreen. Im not sure about their other services I just pay my car loan here and she has always been super kind and truly helpful.

Jack
September 14, 2022 6:42 am

Have been coming here for the last 25 years (it was St. Charles back in the day) and will continue to do so. Tammy is always such a great help with the multiple loans I have taken out through them.

Eve
May 19, 2022 7:52 am

GOD SENT! Doreen J. Leuenberger, at the Ridge Rd.office is truly one of a kind. She's professional, empathetic, and not condescending! Doreen takes pride in finding solutions for real working families like mine. I can't express enough how much I appreciate her help and most of all, the respect and gentle demeanor she's provided during some very difficult times. UCFCU should be very proud to have her on their staff - Doreen is a positive light to a brand that holds the catholic name. Had to post this spoke to the boss but I didn't feel like she really grasped how special this employee is. I hope this sheds some light! Highly recommend!

Er R
March 31, 2022 2:50 am

This credit union appears to neglect basic record keeping and financial documentation best practice standards based on my interactions and personal experience. Steer clear of disorganized financial institutions unable to maintain basic record keeping and mail delivery standards when there are whale competitors (“big banks”) with multiple, multiple eyes on everything so that your financial needs are met securely and orderly.

robbi
December 06, 2021 12:19 pm

I have been a member for almost 50 years!
The credit union has helped me many times but do not give any loyalty awards or a break on anything.

Allison
December 05, 2021 5:27 am

Everyone here is always so nice and helpful! I have been with this Credit Union for about 13 years now and have never had any issues:)

Laura
November 27, 2021 7:22 pm

We always have a great experience with the Unity Catholic office in Lakewood. Diane and Angie are the consummate professionals from the ordinary transactions to home equity and auto loans.

I appreciate that they know their clients by name and are genuinely interested in them and their needs. Highly recommend!

Eileen
November 17, 2021 5:38 am

I was acknowledged when I went into line. The teller said that she would be with me in a minute. She thanked me for waiting. She did my two transactions quickly and accurately. It is always a pleasure dealing with the staff.

Today Magaly Rodriguez waited on me. She greeted me immediately and took care of my business. Then she informed me of the member appreciation week raffle and the giveaways on the table. I liked that she was fast without making me feel rushed. I loved that she informed me of the special events going on without me having to ask. Such great service!

Steve
October 29, 2021 6:29 pm

Wonderful staff very helpful great location come join I'm glad I did made my day every time I come in there if I feel bad I always got to smile on her face and a good word that would make you all happy

Nicole
February 02, 2021 1:52 am

Worked with Emma from start to finish on my loan. Even when I thought things weren't gonna work out she saved that day! Process was fast! Thanks a bunch Emma!

Joseph
May 09, 2020 2:32 pm

It was a pleasure meeting with staff. I was treated with respect and given all the help I needed.

Sam
February 23, 2020 11:39 pm

Staff was horribly rude, they constantly keep messing up my car payment.manager was the worst

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