Up and Running In Troy

Amazing personalized service at the Troy store! The associate took his time and was very knowledgeable and friendly! We will definitely be back!

OUTSTANDING customer service from Up and Running in Troy! I was greeted and helped with the purchase of new running shoes and socks. From measuring my feet, to offering several options of shoes to choose, to suggesting the right socks, and even sharing knowledge of nutrition. Up and Running will have you covered for all your needs!

Bobby was knowledgeable and took the time to evaluate and educate me. He didn't push any products but let me know what might help me. Very excited to get going again.

First time to this store. They do everything for you except walk in your new shoes Exceptionally nice staff. Very helpful, especially when it comes to taking care of your feet.

Great running shoes store in Troy at 769 W Market St. (and in Dayton at 6123 Far Hills Ave.) where they can scan your feet and recommend running shoes and other footwear, like slides/sandals, and any inserts that might help. The staff is friendly, knowledgeable, experienced, and helpful. They are well stocked with many brands, models, and sizes. I buy all of my running shoes and Oofos sandals here!

Hayden, in Troy, was incredible! My feet are much different after having one foot reconstructed. He measured and brought out five styles that he thought could work. And he even stayed 30 minutes after closing time to give me time to select what would work best. What a great experience. Yes, I bought the shoes! Thanks Hayden!

The store is well laid out and clean. All staff were friendly, helpful, cheerful, and informative. Now, I have shoes that truly fit me and my health goals needs.

Knowledgeable, friendly, fun staff truly take the required time to find the right shoes, clothing, and accessories to make your running experience the best it can be. A DEFINITE WINNER!

-First timer here-
Great job, Up and Running (Troy) -

Nearly immediately upon entry I was greeted by all of the employees working. Even though they were busy, they still made me feel welcomed and comfortable. Evan assisted me in my shoe selection. I appreciate how extremely pleasant my experience with Evan was. He was very patient, polite, and adamant about getting me into a shoe that I truly loved. He brought me 11 or 12 different pairs of shoes, all with styles and structures to ensure my stability, comfort, and support requirements were met. Not once did he sigh, seem frustrated, become impatient, or irritated with how indecisive I was. I must say it had to be the best experience I’ve ever had while shopping for shoes. I even got a pair of socks!

Was able to get fitted for shoes and they were in stock. Very knowledgeable salesperson. No high pressure add on sales, was in and out quickly.

I need inserts for my problem feet. They always know and have exactly what I need. Also have lots of great athletic shoes and clothing.

This is a good place to shop for your clothing needs they have good deals on shoes and the alike I'd recommend this place for sure.