USA Insulation of Cleveland, Willowick OH

My house is 100 years old. It has always been cold. They insulated the whole house. Was well worth it! My thermostat has been set at 68 even at the freeze we had so far this winter. Had then install Baffles in my attic for air flow. Great work!

Great company, prices, product and employees. They did some R49 blown in insulation for me in my attic space and did a wonderful job. Clean set up and tear down and very respectful employees. Would recommend to anyone that is ‘cold’ these days in NE Ohio!

The crew that did our installation was on time, very professional and did a great job. They cleaned up there debri and you wouldn't even know that they were there. I would definitely recommend USA Insulation.

Donny the salesman and the crew with Tony and Brian were fantastic. Professional, respectful, pleasant. They have gone above and beyond their duties.

From Donny coming out and explaining the process (exactly how it went by the way) …to the crews (all employees of USA Insulation Cleveland…no contractors) …the crews were phenomenal! Contentious, meticulous, and courteous. We had walls with zero insulation (house built in 1960) and nothing in the attic. They went about their work both outside and inside and were done in less than half a day.

Our furnace was running with few minutes off when it was below 40 degrees outside and the colder it was outside…the higher the thermostat got. Just in the two days since insulation installed…it’s cycling off and on with at least 10-15 minutes in between.

I feel pretty good about the results already. They took really good care of us and they’ll take really good care of you too…. Just like Jeff Phelps says on the radio!

Tony was great. Informed us each step during the installation process. Team worked hard, completed the job as scheduled and cleaned everything up nicely. Would highly recommend.

The crew of three were on time for my insulation application. I was informed as to the progress of the installation and what exactly was being done and why. The team was polite and professional as they accomplished all steps of the process. I had a small area of leaves on the roof that I was not able to remove for the workers safety and the men cleared the small area for me. Everyone was very knowledgeable in the processes involved. I was briefed at the end of the installation about curing time. They did was through walk-through before and after the job to check for electric outlet operation and to be sure that there weren’t any crevices found that allowed insulation to come in house. Completely satisfied.

The workers that came to our insulation in our daughter's house were wonderful. They explained ahead of.time.what they planned to do. They showed us things they did as they worked. They were conscious about keeping everything clean as they went along. When they were finished, they went back over the whole house to make sure everything was done properly. Thank you Anthony, Jordan, Tony, James, and Damian.

Good experience. Completed job quickly, and left no mess. Very courteous. Thanks for your professionalism!

I should have done this sooner. They were very efficient in doing the work. They were open and helpful to any of my questions and concerns.

Very pleased with timing and performance. Crew was polite and friendly and respectful. Would highly recommend to anyone. Thank you.

We had our whole house insulated earlier this week. I was informed during our initial consultation that we should expect multiple crews working simultaneously to get our attic completed and walls spray foamed. I was sent reminders via email and voicemail muktiple times throughout the week prior. On the day of my installation, Brad introduced himself as the job lead and gave me a rundown of what I should expect during the job. We did a quick walk through to make sure everything was accessible. I have nothing but great things to say about my interaction. Everything from the initial email response and phone call from my quote inquiry. To the in-home consultation and pricing interaction. Everyone was friendly and worked to make sure I was satisfied. Then comes the 6 guys; Brad, Santino, Damian, Chris, Brian and Justin that actually did the installations. They finished far more efficiently than I could have imagined, but don't mistake efficiency for poor workmanship. As that was furththest from the truth. Their attention to detail and experience allowed for a painless experience. These guys were patient with me as I meandered from workstation to workstation asking questions along the way. They made sure to leave the spaces they worked in cleaner than when they arrived. I have very much appreciated my experience and interaction.

The entire team was exceptionally friendly, efficient, and explained everything in detail they were doing for the whole house insulation. They were very careful when in the house as well as outside to not damage anything. Also did a great job cleaning up after the job was completed. I would highly recommend USA Insulation to anyone looking to do any insulation work.
Gloria-Avon Lake

Expectations mostly met.
Met: The sales person was on time and provided good information. He explained all the work that would be done to insulate our attic. The installers were on time and were polite and professional. After the first snowfall I do not see any melting on the roof where we previously had ice dams. Using an IR temperature gun I have found no significant cold spots on our ceilings.
Somewhat met: The sales rep indicated that soffit baffles would be installed where needed. I don’t know if they were needed but I didn’t see any on the truck or being taken to the attic and I don’t see any in the parts of the attic visible to me.
Not met: We have heating and cooling ductwork in the attic which the sales person said would be completely covered with blown in insulation. I do see sections that remain exposed.

Overall a good, fast and efficient job well done. Just no real receipt issued which I thought was strange

The team came to my home and were polite, professional and clean. Everything being done was explained clearly and all the work was checked several times. I would recommend USA Insulation to anyone. It was easy from the time I met with the company rep till the job was done. Right away my husband noticed that the heat was coming on less. We are completely satisfied with the work and the price was reasonable.

My experience with USA Insulation was absolutely fantastic - it couldn’t have been better! I had my entire house insulated and they did a great job all in one day. It was a downpour of rain the whole day on top of it, but they still finished and did a wonderful job. Very nice, personable employees as well.

I also had to hold off on a section of my house to be insulated as some repairs had to be done first. Once fixed, USA insulation came out and filled the section in without any trouble!

I’d 100% recommend using them for your insulation.