Valvoline Instant Oil Change, Toledo OH

Nathaniel made the process very easy. They did an overall check of the vehicle and made sure everything was legal for the road (lights, turn signals etc) He showed me the air filter and how it was getting up there in use so a new one was suggested and since my car is newer I always like to give it the best for longevity. The price was broken down and was in and out quickly.

Dave the area manager went above and beyond in customer service and definitely examplified the Valvoline brand! The wait was worth it!

Friendly, professional service. They did everything by the book and made me feel confident in the service I received.

Employees were very nice and friendly. The wait was a little longer than expected, but I had some time to kill anyway.

After having repeated bad service at another company, I needed a good and trusted business. I found Valvoline after some quick research. Great customer service and quick oil change. They even replaced my dirty air filter and gave a generous discount. Will be coming back again for sure.

This place is the best! It's quick and affordable. They are courteous, polite, understanding and patient. They never speak down to me, they advise me but never insist. It doesn't matter who is working I always get this type of service.

Friendly worker and the service was great. The oil change was quick and you don't have to get out your car

I just love Valvoline and All their workers just great ppl! And very knowledgeable. Thanks Nate, Paige, Thomas Hunter! You guys ROCK!

It was super busy. So I had a long wait. But to me it is worth it cause they are good at what they do. The price is high, but to me. I think it is worth it. I trust them over other places. They will tell you straight forward what you need.

Was quick and friendly. Was three vehicles in front of me and spent 30 mins there. That's good.

I always like this one, great crew, professional. They have a line, but that is because of the quality you get.

Tom has done an amazing job with his service today! Offered a coupon online for me, and great personality. Everyone is extremely friendly and sufficient! Great staff!

Quick, friendly, good service. Only downside is the prices, but still bett34 than your standard oil change

The workers there were so friendly.
That right there makes me want to go back.
Speedy Service.

If I could I would give this no stars or half a star. Uncontrollably, this location was busy which was not a problem I do not mind waiting but when it came time for my car to be serviced I encountered something I've never experienced before. With just a standard synthetic oil change, replacing a cabin air filter the total came to 85 dollars which I was not prepared for considering not once was I told the price of anything. I have never once gone to a shop to have my car serviced and not been told the pricing, or a breakdown of said services. I will not be returning to any valvoline and will continue to preach to anyone that will listen to not visit this location. The employees were nice but that is just unprofessional. They were more focused on getting their pizza than helping the customer. Having worked in customer service I've never once done that to someone I was assisting. Not only that but I have to refill my tires after stating that my tires should be filled to 34psi and instead were lowered to 29psi. Well thanks for reading I guess.

The Assistant Manager was friendly, took the time to train a new employee and explained the whole process. Professional and personable throughout our visit.

They completed my oil change and car check quickly and efficiently. The workers were able to answer all my questions and explain things to me. Thank you!

It was a busy day, or at least a busy time for them. The team of mechanics swiftly move the cars through as much as they had staff to do so. Everyone was friendly. I would go back!

Very frustrated with the "upsell" strategies. I've gotten my oil changes quite frequently in my time and the fact that they try to make you feel like the $90 oil change is the ONLY safe option for your vehicle is ridiculous. I usually go to the dealership or Midas and will continue to do so.