Vance Outdoors, Columbus OH

Transfers into this location are very slow. Confirmation of item arrived 4 days ago. No phone calls or emails on confirmation of transfer. I was unable to call into the location, no one picked up on any of their extensions. Would not recommend as an FFL. Was given the excuse of "we don't go through our packages. " Very displeased with how my first transfer went with this location.

This Vance is smaller than the one on Alum Creek, and had some issues dealing with fairly heavy customer traffic, under COVID restrictions. It was a "take a number and wait" process, with waits generally exceeding 30 minutes. Staff seemed fatigued by it all.

Fantastic customer Service. Todd and Andrew went out of their way to help me find a handgun I have been having a hard time finding. This is definately the goto for anything related to self protection, hunting, and accessories. Thanks guys!

Busy place. Their system crashed so that did go well with customers. Seem to have reasonable prices and a nice selection.

The service I received from Brandon at the Vance Outdoors on Cleveland Ave was amazing. I fully expected going to to the store that given the current social environment we are in to be rushed out the door, however this was not how I felt. Brandon was thorough, informative, and incredibly professional. I feel much better knowing I have someone at this location to speak with. I highly recommend for all gun owners, newer or experienced, to use this location and speak with Brandon primarily. Great job.

Called them to check on availability of rifle before driving 2 hours to get there. They hung up on me before I could say a word. Rude! Won't be visiting their store for a long time to come.if ever.

Came in to purchase a pistol that was advertised in their ad. Unfortunately the gun I really wanted was out of stock in all three locations. Went with my second choice instead. My sales associate was Jason, and he was very professional.

The staff here is extremely helpful and knowledgeable. They typically have great prices and guns and ammo. I've purchased multiple firearms from this location and I've always enjoyed the experience.

Great facility, the employees are very informational and helpful with any questions you may have, Also they have a great inventory and there’s always a deal going on, which causes it to be very busy at times, but no complaints.

Great store to buy firearms they always have great deals super friendly people. It has answered all the questions me and my son have had. Have always had a great experience here it will definitely be back.

Was the greatest! I rented guns to shoot and was the first time in a long time I had a good time and lost track of time in a long time.

Super racist staff (old white guy), super rude staff (old white guy), annoyingly long wait. Don't waste your time. Old white guy afraid of people who are bilingual.

Absolutely love this place. Took my son in for his first shotgun. In the information that he got was Second To None thanks Steve. We appreciate everything you guys do. Keep up the good work.

My sister's and I visited Saturday. All four of us are looking to purchase a weapon. Not one of us was acknowledged, or asked if we needed assistance. This was our first experience with Vance Outdoors, and it was a very poor one. I can see if things were super busy but the volume wasn't too high. Again, not one of us was acknowledged.

Greatest gun shop in town. Good discounts on Glocks for LEO. They have a huge selection of gear and clothing as well.

My family loves coming to this store, great quality and educated staff makes every trip worth it. Go to Vances! Why aren't you already there?

EXCELLENT SERVICE - IF YOU ARE SHOPPING FOR BLUE LABEL PRICING THEY ALWAYS HAVE THE BEST IN STOCK OPTIONS. BUSY PLACE AND NOT THE BEST LOCATION BUT PRICES CAN MAKE UP FOR IT

Absolutely would recommend this store. Staff is friendly and helpful. Prices are some of the best as well.

The staff was great. The store was very busy but they didn't rush me through. They made sure I had everything I needed with my purchase.

Great selection of high end equipment. The staff is extremely friendly and knowledgeable. The wait time is a little long just due to the high volume of customers.