Van's Tires Streetsboro

Woke up to a flat tire

Karen and Gavin helped save the day. Quickly helped me get back on the road.

Thank you

Great customer service, 3 out of 3 tire repairs, Karen at front desk keeps things moving and will take care of you

They are excellent in the quality of customer service and they are very fair when it comes to price and service. They go above and beyond to get you in and out. I have been doing business with them since the mid nineties and have never went anywhere else.

I got the impression that my business wasn't really wanted, considering that I had asked about getting a brake estimate, which never came to pass, and mentioned my style of driving incorporates shortstops and hard braking. I was looking for parts that would match that style and I got a short perfunctionary response to my question which felt to me that was being brushed off. When my car was finished up having four tires and a four wheel alignment done, I had asked the gentleman how bad the alignment was out, especially the rear camber was really off but he just kind of mumbled a few words and then didn't even offer me the print out that the alignment machine spit out. All in all I got the overall impression that my business was not wanted or needed there. As for the quality of the work, no mention of the condition of my brakes was relayed to me and the very next day my rear brakes started grinding metal and metal and I would think with them being that bad that's a huge safety issue that should have been mentioned at the time but wasn't.

Bad service! Told them I wanted a full check of whole car and to check everything. I also told them I think theres something wrong with the brakes and I'm not sure what because I don't know much about cars. They did work on it fixed front brakes and something else and said everything else looked good. So I left. Well not even 2 hours later the brakes went out! I thought they fixed them and did a full check on car, come to find out the brake lines were rotted! How do you miss rotting brake lines if for one I told them something was wrong with the brakes, thinking they would check everything that had to do with the brakes and for two I told them to check everything on the car and to make sure nothing else needed fixed because I need my car to be safe. I'm 8 months pregnant and this is just bullshit. I'm sorry but rotting break lines don't just happen over night, you would think they would have noticed them! Will not being going back there!

The staff is excellent, as well as their service. They worked with me and saved me hundreds of dollars on a new exhaust system. I will never go anywhere else for my auto needs. I’ve been coming here for awhile for my oil changes and other maintenance needs, I am so grateful to have found such a fair and wonderful crew!

Van's is the best! They service our buses for the daycare and they make sure that everything is perfect for our children. They keep our buses safe and sound. Thank you for such great service!

They were fast, helpful, and so nice. They do what they can for you to get back on the road ASAP. Thanks again!

Good shop! I havent had a problem yet.kind of looks like a diamond in the ruff, but d9nt judge a book by its cover

These guys do great work and I cannot say enough about Karen who runs the desk. She goes above and beyond for her customers and as I'm waiting I can see that most of her customers know her on a personal level. I will never go to another place to have my car serviced.

This Terrible place doesn't even deserve a star. They left my oil pan bolts finger tight and put my lug nuts on so tight they have to be broke off.literally broke off. When I called about this problem they told me to go to midas next time. Myself and another guy at a parts store had to help a lady with the same lugnut problem because they told her that she must have had someone work on it after them. If you don't want horrible work at expensive prices and a rude lady with an ego/attitude problem STAY FAR AWAY FROM VANS!

They're very good at what they do and finish the job quickly and efficiently. My go-to for sure!

Things started off well on my first several visits for small items but as soon as you trust them they will in with the scare tactics (fix this or you'll break down, struts are shot replace them now or you'll be sorry) Second and third opinions all found that the items listed as needing replaced were completely fine. I wont ever return nor will my family.

. I never thought I'd say this about an automotive repair ship.but Van's is incredible.on time service and careful, accurate estimate.with fair pricing. Karen is a terrific manager.kudos.

A huge thank you to Karen who went above and beyond to help get our tire fixed. We were stranded from out of town thanks to the infamous Cleveland potholes and Karen not only tracked down the exact tire we needed and had it picked up, but she took care of all of our paperwork for our insurance claim. What had been an exhausting experience ended on a huge high note thanks to Karen's kindness and utmost professionalism.

I love going to Van's tire they are all friendly and make you feel right at home there great place to get work done any time you need it

They did a nice job communicating with me on the repair. My problem is with honoring an appointment time and their questionable billing. Last two times my car didn't go in until an hour after my scheduled time. Plus I was overcharged both times. They took it off after I questioned it, which wasn't a problem. I just wonder how many times people are over charged because they don't look at the bill.

Great customer service from Lowell and Karen! Staff does a great job and they are reasonably priced for repairs. They’ve done a ton work for me and would recommend to all!