Verizon, Athens OH
| Address | 551 E State St, Athens, OH, United States | ||||||||||||||
| Phone | +1 800-880-1077 | ||||||||||||||
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| Website | www.verizon.com/stores/details/ohio/athens/athens-339285 | ||||||||||||||
| Categories | Cell Phone Store, Telephone Company | ||||||||||||||
| Rating | 2.4 10 reviews | ||||||||||||||
Nearest branches Verizon Authorized Retailer - Victra — 731 E Main St #6, Jackson, OH Verizon — 1637 Maysville Pike, South Zanesville, OH Verizon Authorized Retailer - TCC — 8078 E Broad St, Reynoldsburg, OH Verizon — 1782 Stringtown Rd, Grove City, OH, United States |
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Similar companies nearby Cricket Wireless Authorized Retailer — 1761 E Ohio Pike, Amelia, OH Cricket Wireless Authorized Retailer — 6488 Brandt Pike, Huber Heights, OH, United States AT&T Store — 8245 Old Troy Pike, Huber Heights, OH Verizon — 371 Howe Ave, Cuyahoga Falls, OH, United States |
Telephone Company Verizon reviews
10The most amazing service I've ever had at a Verizon store! Friendly staff and helpful too!
Staff are rude, will lie to get you on contract If you try to leave you will get locked out of your info and they would rather destroy a device than help you make a payment. Go anywhere and I mean ANYWHERE else! Would give negative stars if possible.
I went in to get a new phone which I did but customer service was good but when we went to transfer my data he was unable to transfer all of it. He said he did but it wasn't. Went back in the day next day so nothing we can do to help you, so basically it cost 30 bucks for them. Transfer photos with little research. I was able to do all the work at home. I have all my contacts back. Thanks for taking my 30 bucks for nothing
Went in to try and pay old bill (we are no longer customers. Our bill went from $160 to over $300 a month!) and got told they could not help us after we were told by customer service to go to this particular store! Then after telling my wife we should go to attorney general we were told to leave the store! Save your money go elsewhere! Currently our bill with another provider for cable, internet and two phones is LESS than one month of Verizon for two phones. They were extremely rude at this location.
I’ve had Verizon for over 10 years with little to no problems until this past year. Now their network seems to be so slow I can’t do anything on my phone. For what I pay a month I think at least some of the time it should work.
I returned a flip 5 that I had bought. I asked for them to reactivate my old ph that i had with me. I was told they couldn't reactivate it and was given a PHONE number on a post-it note. I was told to CALL that number to get my ph reactivated. I went straight to AT&T. They got my service up and running along with my same number. Yep, I switched to AT&T after Verizons unexceptional service, or the lack there of.
I went there because I couldn’t get my new phone to activate. I was literally there 30 seconds while a young girl worked her magic, and it was done. I wish I’d gotten her name, but it was so quick I didn’t. So shout out to her for helping an old lady out. She’s a sweetheart! I hope she reads this, and identifies herself, because today I call her “Angel”
I’m not tech savvy but everyone at the store helped me get what I wanted and helped set my new phone up.
Took 3 hours to get phone activated and had problems with trading the phone in and have to ask a million questions to try to upsell you. Other than that great service
Not very helpful. They Tried to change my plan that I have had for a long time. Also no matter how many times I tell them I am the owner of the business and the person they have listed on the account has not worked for me in more than 10 years they still don't change it. Just got sent on with info on how to call assurion.